Customer Solution Specialist - Sales

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

We are currently looking for passionate Customer Care Consultants to join our growing team in our fast paced call centre located in Wollongong.

About the Role

Entry level inbound Sales role working on behalf of one of Australia's leading Energy Providers. You will play a crucial role in driving revenue growth by handling incoming inquiries and converting leads into sales. This position requires a customer-focused individual with excellent communication skills, product knowledge, and a passion for delivering exceptional service. The Inbound Sales Agent will work closely with potential customers to understand their needs, provide relevant information, and guide them through the sales process.

Key Details:

• Multiple permanent full-time positions available

• Operating hours Monday to Friday 8:00 am - 7:15 pm | No weekend work!

• This is an on-site role commencing 30th September 2024

• Rotating roster released 2 weeks in advance

• 2 weeks full time paid training + 4 weeks access to additional support while you’re settling in

• Easy access via public transport (free bus across the road) and walking distance to parking

• Australian based role

Who we are looking for:

• Customer Service skills

• Excellent communication skills

• Confidence in learning new systems and sales related software

• A great attitude and motivation

• Full time Work rights for a minimum 12 month period

Culture & Benefits

• Hourly rate + On Target Earnings (based on reaching KPI’s)

• Unlimited access to Sonder - Trusted Wellbeing Platform

• Extensive training is provided to support career development within the business

• An environment that is supportive, engaging and highly interactive where casual attire is welcomed

Our promise to you.
There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do .

All communication in the initial stages will be via email so please keep an eye on your inbox including your junk and spam folders.
Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.
At Probe CX equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!