Customer Solutions Engineer

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting the consumers and move the business metrics that matter. Come help us make it happen!

• Create database and SQL within the Amperity platform within given specifications.
• Partner with the Technical Consultants/ Solution Architects and Implementation Managers to prioritize, scope, and coordinate their use of your time.
• Understand and provide feedback to the Technical Consultants and Implementation Managers on customer requirements.
• Implement production-grade marketer-friendly databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users.

• 2+ years experience in software development, software implementation or professional services.
• 2+ years integrating data including various ETL/data service processes
• 2+ years of experience with relational databases, SQL scripts, optimization, and dealing with large datasets is a requirement. Strong SQL skills is a must, ideally experience with multiple dialects.
• Ability to partner with both customers and team members
• Incorporate business requirements to inform solution decisions and configure the solution
• Ability to understand the business impacts of technical decisions and is empathetic to the full end to end customer use case
• Configure the solution according to project specifications. Should have in-depth knowledge of design issues and best practices
• Documentation experience, with an emphasis on explaining technical concepts to business users
• A wide breadth of technical knowledge.
• A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution.
• Basic Unix/Linux/CLI experience
• Familiarity with various cloud-based technologies (AWS, Azure)

Amperity has headquarters in Seattle and NYC. We are also currently hiring in CA, CO, CT, FL, GA, IL, IN, MA, MD, MN, NC, NJ, NY, OH, OR, PA, TX, UT (Subject to change).

Base Salary: $90,000 -$144,000. This range reflects the good-faith hiring base salary range for this position. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Other Cash Incentives: For many of our positions, other cash incentives are also available.

Stock Options: The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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