Customer Success Finance Manager

We are looking for a Finance Manager to lead finance’s business partnership with our Customer Success organization.  You will play a key role in shaping the direction of the Company by partnering directly with our Chief Customer Officer to provide insights and recommendations on financial matters related to our customers’ activation, adoption, and ongoing success with our product.

 As a Customer Success Finance Manager, you will: 

• Collaborate with Customer Success teams to understand their goals and objectives, and provide financial analysis and guidance to support their success.
• Provide proactive insights about the health of customer activation, adoption, and ongoing health to help forecast churn risk and expansion opportunity. 
• Prepare and present regular financial reports including monthly budget reviews and other updates to key stakeholders.
• Identify and analyze trends in performance metrics to inform financial planning and decision making to drive scalable growth for the Company.

You'll be a great addition to the team if you have:

• 5+ years of finance or related experience and at least 2+ years of experience providing finance support to Customer Success teams.
• Ability to partner with senior leadership and you are passionate about product, data, and helping make customers successful. 
• Strong analytical and problem-solving skills with the ability to develop and maintain complex financial models.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a generous parental leave, a subscription to Modern Health, and a generous Learning & Development stipend.

The Product: Amplitude is a digital analytics platform – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product 
• Business Insider: A top tech company to bet your career on
• Fast Company: #3 most innovative enterprise company in the world
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado: Colorado range: $134,000 - $200,000 base salary (inclusive of guaranteed bonus) OR (inclusive of commission)
Based on legislation in New York City, the following details are for individuals will work for Amplitude in New York City: New York City salary range: $148,000 - $222,000 base salary (inclusive of guaranteed bonus) OR (inclusive of commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude California: California salary range: $148,000 - $222,000 base salary (inclusive of guaranteed bonus) OR (inclusive of commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state: Washington salary range: $134,000 - $200,000 base salary (inclusive of guaranteed bonus) OR (inclusive of commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.