Customer Success Lead (Remote)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this role, you will be instrumental in ensuring the success of our large, complex health plan accounts. You'll build trusted relationships, navigate challenging conversations, and work across engineering, product, and client stakeholders to drive outcomes. Your impact will extend beyond resolution of issues; you will be at the forefront of retaining revenue and expanding value for clients. Join a dynamic team where innovation is encouraged and every contribution impacts patients' lives across the healthcare ecosystem.