Customer Success Manager

Customer Success Representative

Ready to dive into a world of innovation and make waves in customer success? We design manufacture and distribute groundbreaking products globally and as we continue to grow we're on the lookout for motivated individuals to join our vibrant team!

About Us:

With headquarters in Miami and Chicago USA we're not just a company; we're trendsetters in performance marketing sales and E-commerce. If you're a motivated hardworking professional ready to reach new heights we want you on our team!

Our Brands:

• KeySmart 🗝️

• Statik ⚡

• Floatie Kings 🦩

• Create Custom Molds

Customer Success for Floatie Kings!

Check out our Floatie Kings brand at FloatieKings.com - where the fun never ends!

Responsibilities:

• Approach existing clients through telephone email and social media to understand and meet their needs.

• Demonstrate strong interpersonal skills consistently providing superior customer service.

• Collaborate effectively with cross-functional teams (Operations Design Factory) to achieve objectives in a participative and proactive style.

• Prepare presentations and other documentation required for customers.

Requirements:

• Must be fluent in English and available to work during 9:00-18:00 EST time.

• Proven work experience in Sales or Project Management.

• Excellent communication skills.

• Ability to deliver projects and answer inquiries on time.

• Knowledge of dealing with numbers for budget calculations.

Our success is built on long-term relationships evident in our remarkable 96% retention rate. We are proud of our three fast-growing brands distinguished by purpose and high quality. Our commitment to excellence extends to our world-class team comprised of the industry's most talented professionals. In this fast-paced environment you'll have the opportunity to contribute learn and grow. Come be a part of something extraordinary!

Discover the Difference: Building Brands with Purpose and Quality.