Customer Success Manager

About Termius

Termius is redefining how engineers interact with remote systems. Millions of engineers and thousands of companies rely on Termius worldwide.

While AI has transformed modern IDEs, a terminal stays the same inefficient technology since the 1970s. As a leading cross-platform SSH client, our mission is to boost productivity and foster collaboration by rebuilding the Terminal for the modern era.

We are actively growing and seeking a Customer Success Manager to join our Auckland office to help us make Termius the primary work instrument for many engineers worldwide in their daily routines.

Why Join Termius

• Your contributions will directly influence the experience of millions of engineers and shape the future of system management tools.
• The speed and quality of decision-making depend on the accessibility of information. We aim for full transparency in all our actions.
• We share and ask for the candid feedback needed to become great.
• We build for system engineers and aim to make complex things feel simple and visually appealing.
• Be part of a culture that values proactiveness, a fail-fast-learn-fast approach, and a strong sense of ownership.

What you will do at Termius

• You will be the first Customer Success Manager at Termius.
• It’s going to be a broad role with a wide range of responsibilities. You will be an integral part of the product team and will often collaborate with the leadership team.
• The role shouldn’t be new to you. You should have a proven track record in the same role and be able to lead by example. We expect to learn more from your experience and vision on how the Customer Success should look like.

What do we offer

• A full-time position with equity options to share in our success - we pay top of the market for the right talent.
• Comprehensive support for employees, including equipment and professional development resources.