Customer Success Manager (Fully Remote)

RightBound is set to reinvent sales development for B2B companies.

We are looking for motivated sales development professionals who want to shift their career toward customer success.

This is a unique opportunity to join a fast-growing startup, and leverage your own sales experience, to help our customers build better sales development using our AI-based platform.

Responsibilities:

• Take ownership of accounts and manage their onboarding, success, and retention
• Consult customers on how to improve their sales development efforts using our AI-based platform
• Learn and fully understand customers' needs and actively solve their pain points
• Collaborate with product, marketing, and sales teams to communicate customer needs to design the future of the product

Requirements

• Minimum 2 years experience in a tech startup (preferably SaaS)
• Previous Sales Development experience
• Strong technical and analytical skills (BI experience is a plus)
• Excellent writer and communicator with strong presentation skills via phone, online and in-person
• "Get it done" mindset, going above and beyond to make our customer successful
• Account management, project management experience is a big plus
• Experience working at an international company - a plus