Customer Success Manager, Scaled

SafeBase is not your run of the mill Start-Up. In just three years we have grown to over 500 customers with names like LinkedIn, Dropbox, Instacart, GitLab, and OpenAI on our portfolio. In the beginning of 2022, we raised an 18M Series A and we are already over five times the amount of people since, in our constantly growing team.

Trust sits at the core of our product, mission, and values. It allows us to put ego aside, roll up our sleeves, ask tough questions, and approach problems together as one team. Placing trust at the forefront of everything we do enables our people to bring their authentic voice and experience to the table.

We are a fully remote global company with amazing talent in the US & Canada. Check us out, and great ready to join a Team committed “Helping our customers build and maintain trust”

Job descriptions are just a description. SafeBase is full of curious optimizers, which is why we value unique experiences, abilities and opinions.  If this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

Get to Know SafeBase!

What is SafeBase?  SafeBase's Smart Trust Center is a centralized source of truth for an organization's security and compliance information. Our Trust Center makes it easy for companies to build and maintain trust with customers and prospects, while streamlining security workflows behind the scenes with smart features like automated NDAs and CRM integrations. We're solving problems that have plagued the industry for years, and customers often tell us "I wish I had SafeBase sooner." You can check out an example Trust Center here: https://linkedin.safebase.us/

Remote @ SafeBase

We believe that working remotely shouldn’t cause any barriers to a great employee experience, so from onboarding to day to day operations, when you work remotely at SafeBase your colleagues and leaders are only as far as a *virtual* tap on the shoulder away.

Core Values

Customer-First: We prioritize our customers over the long term and value our reputation above short-term gains.
Extreme Ownership: We take pride in the quality of our work and the success of the company. We take accountability and act like owners, not renters.
Hunger: We find ways to get more done with less, ruthlessly prioritizing to operate with the necessary speed without sacrificing quality.
Win and Fail Together: Our combined success relies on effective communication, collaboration, assuming best intent, and a culture of continuous learning.

If you are not excited yet — check feel free to learn more about SafeBase and our culture here: https://safebase.io/about

We cannot wait to hear from you!