Customer Success Specialist

QGenda is a fast-growing Atlanta-based healthcare software company, with an amazing corporate culture, where we strive to be the best place to be a customer. Our software is used by thousands of hospital departments around the world to automatically generate the most optimized physician work schedules to accommodate complex business rules and accurately schedule the appropriate medical provider based on their skill level, specialty, availability, and preferences.

Role Overview:

Hiring for our Atlanta, GA office, our Customer Success Specialist will be part of our larger Atlanta-based Customer Success team, and provide technical and consultative support to our customers. The perfect candidate will be detail-oriented, possess excellent listening skills, and enjoy actively engaging with our customers daily.

Skills and Qualifications:

• Detail oriented
• Excellent oral & written communication skills
• Professional attitude
• Must be a “self-starter”
• An upbeat & patient personality
• Enjoys analytical problem solving and working with people
• Associates Degree or equivalent industry experience Required

*Note: Computer programming skills are NOT required