Customer Support Engineer

MGID was founded in 2008 and is one of the leading companies in native advertising. We enable our media partners to monetize their audience and help brands to promote their services and goods effectively.

MGID offers a range of integrated solutions covering the promotion process every step of the way; we offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands like Renault Domino’s airbnb PizzaHut Qatar Airlines and many others including media organizations and web agencies.

MGID is:

— One of the largest MarTech-companies in the Ukrainian market;

— A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 60 languages;

— The winner of multiple AdTech awards for innovation and product quality;

— A workforce of 700+ employees operating from offices in the US Europe and Asia;

— A passion for cutting-edge technologies and a seamless vertical structure that allows the regional teams to exchange skills and development practices.

What You Will Do:

— Technical support on chat and email

— Investigations and solving issues related to a different products

— Debug and troubleshooting integrations

— Preparing and running queries in DB

— Widgets Design

Who You Are:

- Linux shell

- MySQL

- Bug Tracking Systems (Youtrack Jira etc)

- HTML & CSS

- RestAPI

Will be a plus:

- Any programming language

Language proficiency:

— Upper-intermediate English

— Fluent Ukrainian

Join MGID a company known for its results-driven culture and drive for innovation in AdTech. As part of our team you will feel supported connected and have the flexibility you need to thrive in both your personal and professional life. We value your background ideas enthusiasm and desire to improve every day.

Get to Know MGID:

- A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 60 languages

- The winner of multiple AdTech awards for innovation and product quality

- A dedicated team of 700+ colleagues operating from offices in the US Europe and Asia

- A passion for cutting-edge technologies and a seamless vertical structure that allows regional teams to exchange skills and development practices.

MGID is an equal opportunity employer. We value our colleagues for who they are no matter what they look like where they come from or what language they speak.