Customer Support Engineer

Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.  In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years. 

 

At Cleo, we are not only passionate about helping our customers reach success, we are passionate about our team members.  We foster innovation in a thriving, high-velocity work environment.  Our team members are among the best and the brightest, working in an environment where strategy, technology, and marketing intersect to create amazing products.

 

As a part of Cleo’s support team, the Support Engineer is responsible for providing an expert level of technical support to customers, on a variety of product-related issues including product installation, configuration, operation, and testing. The Support Engineer is skillful in identifying, researching, and resolving both software and hardware problems.