Customer Support for Slovenia

Berlin Brands Group (BBG) has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies. We love brands and products! 

Who we are: 

BBG creates, builds, buys, and scales consumer brands globally. Within the last 16 years we have created and built 14 own e-commerce brands in the areas of kitchen appliances, garden & living, sports and consumer electronics. Our largest and best-known brands are Klarstein, auna, blumfeldt and Capital Sports.
Since 2020, we have been buying e-commerce brands and scaling them globally through our more than 100 sales channels. By the end of 2021, we have acquired more than 40 brands and integrated them into our product portfolio.
Our passion for good products is reflected by the over 4,800 items we bring to our customers in 28 countries via the D2C (Direct-to-Consumer) model.
Our headquarter is in Berlin, however our more than 1000 employees work in many locations around the globe - from Europe, UK, USA, to Asia.  

We have big plans and reinvesting in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and motivated colleagues like you to join us in shaping the DNA of BBG. 

What we offer: 

• A once-in-a-lifetime challenge working in the exceptionally fast-paced working environment of a hyper-growth international business.
• Challenging projects with plenty of entrepreneurial freedom in one of Europe's leading e-commerce companies.
• You will be supported by a team of highly skilled and dedicated colleagues.
• Flexible and hybrid working model with a modern office in the heart of Bratislava (Old town).
• We celebrate success together at numerous company events, currently digital.
• Opportunities for professional development, language courses as well as team training and coaching.
• Company benefits such as 30% discount on products from our own shop..
• Daily fresh fruits and vegetables as well as drinks and various health offers e.g. yoga.

What you will do:  

• Your responsibilities:
  
  • You are a competent and committed contact partner and service provider for our Slovenian-speaking customers (only inbound) via phone and e-mail .
  • You advise and support our customers regarding our product portfolio, orders and returns process.
  • You are the first-level contact and you edit customer inquiries for the Back Office.
  • You are responsible for the post-processing and documentation of customer inquiries.
  • You cooperate with internal departments.

What we are looking for:  

• YOU HAVE AN EDUCATION
  

  Secondary with school-leaving examination
  Follow-up/Higher Professional Education
  University education (Bachelor's degree)
  University education (Master's degree)

• YOU SPEAK FOREIGN LANGUAGES

         Slovenian - Proficiency (C2)

• THE POSITION IS SUITABLE FOR A FRESH GRADUATE

         Yes

• AND YOU WILL FIT IN WITH US BECAUSE YOU HAVE THESE QUALITIES

JOIN THE GANG!

Become a member of one of Europe's leading ecommerce companies and fill out the online application below. We are looking forward to your application!