Customer Support Specialist with German

We are seeking a dynamic and motivated individual to join our new team as a Customer Support Specialist with German!

Job title:

Customer Support Specialist with German

Job Description:

• Supporting customers through different channels (inbound calls and messages) 

• Analysing and solving customers’ queries 

• Sharing information on administrative and technical requests (products, invoices, etc.)

• Making changes to the system

• Forwarding faults or calls to other departments.

Our requirements:

• German C1+ level is a must

• Customer-oriented thinking and attitude

• Excellent organizational and communication skills

• Good knowledge of MS Office

• Willingness to work on shifts, from our office in Sofia, Bulgaria.

What’s in it for you:

• Friendly work atmosphere and positive environment with great work-life balance

• A multinational environment, with strong ties to UK business culture

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Food stamps

• Additional medical insurance.

What we hope you’ll do next:
Click ‘Apply’ to fill out our short application form, so that we can find out more about you. 

Only shortlisted candidates will be contacted.

Location:

Sofia

,

Bulgaria

Time Type:

Contract Type:

Permanent