Customer Technical Training Specialist (Customer Training Delivery)

· Remote

Location

Remote

Type

Full Time

Job Description

BoeingJobs
Customer Technical Training Specialist (Customer Training Delivery)

Customer Technical Training Specialist (Customer Training Delivery)

Reposted 2 Hours Ago
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Oklahoma City OK USA
Hybrid
99K-133K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
The position involves developing training for Electronic Warfare systems managing software configurations ensuring data integrity and troubleshooting system issues.
Summary Generated by Built In
Job Description
At Boeing we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming respectful and inclusive with great opportunity for professional growth. Find your future with us.
The Boeing GTE Courseware Design team is currently looking for an ESM Systems Specialist to join their team in Oklahoma City OK. This organization supports Boeing's Electronic Warfare (EW) Suite to build/update and service national EW databases.
The ESM Systems Specialist is responsible for developing training to cover the end-to-end operational health data integrity and software configuration of the ESM subsystem. You will serve as the technical subject matter expert (SME) responsible for developing curriculum and training materials for the Electronic Warfare (EW) Suite-from system performance and capabilities configuring sensor setups performing system checks troubleshooting anomalies verifying data accuracy and EW system models to build/update and service national EW databases.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Oklahoma City OK facility.
Key Responsibilities:
  • Software & Data Management:
    • Manage software configurations and baseline updates for the ESM system.
    • Execute the secure upload and download of mission data sets and library information.
    • Interpret manipulate and analyze complex data structures and system coding.
    • Support the analysis of intelligence reports in support of mission data development testing and generation
    • Support EW system models to build/update and service national EW databases
    • EW mission data analysis and testing and system programming/reprogramming
  • System Operations:
    • Operate the ESM subsystem during active missions or trials.
    • Support EW all-source intelligence research and engineering analysis to characterize system performance and capabilities
    • Support analysis of ground naval and aircraft radar radar warning receivers communications electronic attack identify friend or foe navigation electro-optical/infrared weapon systems and other onboard electronic systems
    • Determine and implement optimal sensor setups based on the electromagnetic environment.
    • Perform systematic operational checks to ensure peak hardware and software performance.
  • Data Integrity & Coordination:
    • Ensure accurate collection real-time display and dissemination of Electronic Support (ES) data.
    • Collaborate with external intelligence and technical agencies to validate and verify data accuracy.
    • Document/support technical analysis and assessments with strong attention to detail
    • Support organizations charged with exploiting EW database information to develop weapon systems and electronic countermeasures and to formulate tactics and operational deployment strategies
  • Troubleshooting & Analysis:
    • Identify and resolve system malfunctions or anomalous behaviors.
    • Analyze/Resolve EW feedback reports from the operational user community
    • Investigate database mismatches or misidentifications to improve identification algorithms.
    • Conduct and verify engineering analysis on weapon systems platforms electro-optic systems and communication systems

This position requires an active U.S. SECRET Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active.
Basic Qualifications (Required Skills/Experience):
  • Technical Expertise: Proven experience in Electronic Warfare (EW) or ESM system operations.
  • Data Literacy: Ability to work with technical coding data protocols and software configuration management tools.
  • Analytical Skills: Strong ability to interpret signal data and recognize technical patterns or system anomalies. Ability to analyze problems conduct research and summarize findings.
  • Communication: Skilled in technical reporting and cross-agency coordination. Ability to support analysis across several technical disciplines. Ability to work independently and collaboratively with excellent verbal/written communication skills
  • Instructor/Evaluator experience and understanding of ISD principles

Preferred Qualifications (Desired Skills/Experience):
  • 5+ years of experience in Electronic Warfare (EW) systems and operations.
  • Experience in system level development requirements definition analysis and risk mitigation for EW systems applications.
  • Familiarity with development and collaboration tools such as JIRA.
  • Experience analyzing designing and integrating ground based ELINT and EW systems.
  • Strong knowledge of ELINT systems and subsystems specifications.
  • Previous experience entering and updating maintaining and extracting data from source databases.
  • Experience with MATLAB Python and other ESM software tools.
  • Understanding of engineering architecture and design concepts along with basic understanding of the engineering practices and procedures required to develop text and deploy EW systems.
  • Experience with Intel sources such as Common Emitter Database (CED) and Electronic Warfare Integrated Reprogramming Database (EWIRDB).
  • Ability to develop and implement innovative solutions.
  • Experience working with government and military customers.
  • Presentation and communication skills (verbal written and visual).
  • Problem solving skills and the ability to meet critical deadlines.

Typical Education and Experience:
  • Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience Master+7 years' related work experience 13 years' related work experience etc.).

Shift:
This position is for 1st shift
Relocation:
This position does offer relocation depending on candidate eligibility.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria are met as outlined in our policies.
Pay & Benefits:
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and several programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary Pay Range: 98600 - 133400
Applications for this position will be accepted until Jun. 12 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen U.S. National lawful permanent resident refugee or asylee.
Export Control Details:
US based job US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
#BI-Hybrid

Skills Required

  • Proven experience in Electronic Warfare (EW) or ESM system operations
  • Ability to work with technical coding data protocols and software configuration management tools
  • Strong ability to interpret signal data and recognize technical patterns or system anomalies
  • Skilled in technical reporting and cross-agency coordination
  • Experience and understanding of ISD principles

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement SupportBoeing states a dollar‑for‑dollar 401(k) match on the first 10% of pay for most nonunion U.S. employees with immediate vesting and an annual true‑up and a student‑loan match feature lets qualified loan payments count toward earning the company match. Union agreements specify strong but different retirement contributions (e.g. automatic company contributions plus matching under IAM terms).
  • Parental & Family SupportThe company advertises 12 weeks of fully paid parental leave for birth adoption surrogacy or foster placement alongside adoption and surrogacy reimbursement programs. Back‑up family care resources are also highlighted in benefits materials.
  • Healthcare StrengthComprehensive health and insurance benefits are emphasized with eligibility generally beginning the first day of the month after hire. Many teammates are eligible for several programs on day one.

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170000 Employees
Year Founded: 1916

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A leading global aerospace company and top U.S. exporter Boeing develops manufactures and services commercial airplanes defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation economic opportunity sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety quality and integrity.

Why Work With Us

Aerospace protects and connects people enables economic growth and trade provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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Date Posted

06/06/2026

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