[CX＆Digital Commerce]CX Consultant/PM/Engineer

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities

*Business-level Japanese (N1) is required for this position.
*Please refer to the Japanese Job Description

We are seeking project managers consultants and system development leaders who can leverage these capabilities to lead our clients’ transformations and who can deliver consulting and project support services in digital commerce-related areas (EC CMS marketing automation DMP etc.)

There is a growing need to transform all areas of business transactions dynamically and optimally from the customer’s perspective including marketing sales service and purchasing by integrating the digital and real worlds of web mobile social and other media.
Our world-class research centres have insights into the future of web social and other technologies and we have extensive global experience in digital marketing and other strategic consulting and process transformation. In addition Gartner Inc. has rated us as the No. 1 digital agency and consulting firm in the world and we believe that we can support dramatic growth by combining IT with business transformation and we are strengthening our software products in this area.

Your primary responsibilities include:
• Strategy planning/concept development.
• Business reform.
• System construction support.
• Change management support.
• Support for implementation and establishment of systems.

JAPSAP23

Required Technical and Professional Expertise
*Please refer to the Japanese Job Description.

• Experience in the following business packages (software).
– Marketing automation.
– ECommerce
-Fulfilment that handles inventory and logistics.
• Experience collaborating with and have a proven track record of performing in a leadership or sub-leadership role.
• Experience consulting on ERP projects.
• Experience working on marketing software products solutions and services.

Preferred Technical and Professional Expertise
*Please refer to the Japanese Job Description.

• Experience in English communication.
• Presentation skills (PowerPoint etc.).