Cyber Security Incident Response Analyst

Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

The Cyber Security Incident Response Analyst I is part of a high-performance team, responsible for detecting, identifying, mitigating and responding to critical or urgent threat situations.

Essential Functions

• Performs basic detection and investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, and cloud-based services.
• Performs basic host and network forensics and malware analysis; Investigates and responds to incidents; provides recommendations to improve company's security posture. Escalates complex issues as needed.
• Performs security incident handling efforts in response to a detected incident, and coordinates with other stakeholders
• Performs the tracking of investigations and incidents through resolution
• Performs standard procedures for incident response to counteract the detected threats
• Uses data collected from a variety of cyber defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments for the purposes of mitigating threats.
• Maintains awareness of current threat landscape, including adversary tactics, techniques, and procedures.
• Analyzes basic malware and large data sets to isolate trends and patterns; responds to alerts and provides recommendations to improve company's security posture. Escalates complex issues as needed.
• Performs network/system/application/log intrusion detection analysis and trends
• Performs basic analysis of potentially malicious activities and software
• Maintains awareness of trends in security, regulatory, technology, and operational requirements
• Creates procedural documentation and tools for automated analysis and correlation activities
• Represents the Security Operations team at internal and external threat intelligence and cybersecurity forums
• Performs on-call activities when required
• Ensures the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a Bachelor's degree or 2 year degree in Computer Science, Engineering, Math or Physical Science.
• Minimum 2 years of information security technology experience
• Demonstrable analytical skills across various technologies
• Basic understanding of Networking and security concepts
• Familiarity with one of the following: Windows, Linux/Unix and Mac Operating Systems, and Cloud environment structures, analytical process of each, and knowledge on mitigation tactics.
• Ability to work within a team environment as well as independently
• Effective communication skills to speak and write for all technology experience levels.
• Effective interpersonal skills, able to comfortably present to peers, coworkers, and customers
• A propensity for continued development of skills though research and training
• Must be US Citizen or US National only.
• Background and drug screen.

Preferred Qualifications

• Additional related education, certifications and/or experience is beneficial
• Working experience in cloud technology security
• Familiarity with the incident response process
• Experience utilizing Security Orchestration Automation Response (SOAR) tools
• Experience in identifying, triaging, and escalating tickets based on severity and malicious activity.
• Experience in responding to malicious threats coming from various sources

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.