D365 Senior Business Analyst

Position Summary

The D365 Functional Analyst for D365 for Finance and Operations will work with the vendor, business analysts, IT cross functional team, and end users to capture business requirements, create functional design documents, test and implement solutions, and troubleshoot user issues. They will assist with data analysis and cleansing and system configuration as required.

Position Responsibilities:

• Performs software solution systems analysis, interpreting and documenting product and business requirements; ensures and facilitates functional requirements and implementation validation is adhered to.
• Responsible for supporting the implementation of D365 Finance and Operations and support of live functionality including requirements gathering, testing, documentation, and user training.
• Responsible for creating and managing Application Modeling Documentation such as functional models, flowcharts, workflow, data, and process flow diagrams.
• Actively collaborates in developing Technical Documentation such as specification documentation and system / application architecture, class, sequence, and entity-relationship diagrams.
• Works closely with scrum teams, supporting the execution of its full functionality and productivity.
• Serves as communication liaison with cross functional teams; provides ongoing SDLC Project status updates as required.
• Collaborates and fosters cooperation with Product Owners and project stakeholders, representing engineering interest; facilitates consensus building and establishes agreed development techniques.
• Utilizes system data, project team interactions and information for extracting and creating comprehensive data status and delivery dates, reporting, and converting it to standardized data collection processes.
• Responsible for ensuring that requirements are properly entered and tracked within Azure DevOps.
• Assists in managing, tracking, and reporting team velocity and other project related KPI’s.
• Assists in implementing and managing security standards and measures, ensuring adherence to compliance and regulatory standards; monitors quality standards, ensuring failure-free operation.
• Help manage, resolve, escalate, and communicate delivery impediments, risks, issues, and changes associated with product development initiatives.
• Assists in creating Requirements Documentation such as user stories, acceptance criteria, technical and hardware requirements documentation as well as Release Documentation to obtain deployment approval.
• Identifies and troubleshoots technical issues, ensuring root cause is identified, addressed, and remediated; recommends and implements modifications as needed.
• Assists in managing assigned systems, applications, and processes, including back-up and downtime procedures, disaster recovery, and process monitoring.
• Assists in evaluating, optimizing, harmonizing, and standardizing existing systems and new software solutions.
• Customarily and regularly assists development leaders in application design, using appropriate systems architecture, database structures, communication, and technologies.
• Performs other related duties as assigned.

Required Skills and Credentials:

• Strong knowledge of Microsoft technologies
• In-depth experience with Microsoft D365 Finance and Operations
• In-depth understanding of business processes related to accounts payable preferred
• Experience with Power Platform – Power Apps, Power Automate and other preferred
• Experience with data conversions and integration techniques
• Excellent client relationship skills
• Excellent verbal and written communication skills
• Highly self-motivated and directed. Keen attention to detail.
• Proven analytical and problem-solving abilities
• Expert planning and organizing, decision-making and problem-solving skills
• Works well under stress with tight timelines for deliverables
• Excellent organizational skills - time management, multi-tasking and attention to detail
• Flexible Time Requirements – Work time and travel requirements may shift per the needs of the organization
• Ability to lead and motivate cross-functional teams and interact with all levels.

Education / Experience: 

• BS/MS in Computer Science or related field
• 3-5 years of technology experience with ERP platforms