D365 Senior Project Manager

High performing team members. Challenging projects. A stable and profitable company. And a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft partner specializing in Microsoft platform and complementary technologies, custom solutions, and offerings that drive digital transformation and business value for enterprise customers. Our team of professionals has a long history of successfully delivering award-winning Microsoft solutions, and our culture of continual learning ensures that we remain committed to Microsoft’s long-term strategy. Quisitive was recently named the 2023 Microsoft US Health and Life Sciences AND Solution Assessments Partner of the Year.

What do we attribute our award-winning success to? The people we hire, of course! People don’t join the Quisitive team for a job. They come to Quisitive to build a career – to deliver innovative and exciting work and be part of a high-performing and fun culture. We’ll provide you the tools and leadership that you need to be successful, and let you do what you do best!

It is a very exciting time of growth for our Customer Excellence team, and we are currently hiring a D365 Senior Project Manager provide leadership for enterprise D365 projects. This role can be located anywhere in the United States.

What will my role be?

The PM will have overall responsibility of a project’s deliverables, budget and resources and will also work with other team members, customers, partners and sub-contractors and the Sales team to ensure successful delivery of Dynamics 365 to customers.  You will be responsible for customer interactions, understanding the customer’s business and will participate in full life cycle implementations using approved methodology.

Project Management

• Project Management duties on complex projects or on multiple projects.  Defining service objectives by determining requirements, developing project plans, assembling and scheduling required service resources, defining service measurements, managing budget/actual and scope of work, approval of project-related T&E.
• Ensure projects are forecasted appropriately
• Assist in defining “best practices” in delivery, including templates, work plans, methodologies
• Resolve project, customer and staff issues 
• Lead customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly when a SME is required beyond the project team or on larger, complex projects

Customer Relationship Management

• Ensure customer satisfaction
• Establishes a network of relationships within a broad range of functions and levels in a customer organization; sustains executive and C-level customer relationship
• Measure customer satisfaction throughout an engagement, specifically identifying ways in which a team can increase current levels of satisfaction
• Ensure customer concerns and issues have been appropriately addressed
• Put customers interests first while considering the impact on team and project
• Quality Assurance - Expected to identify and QA project efforts to ensure project decision/deliverables are sound; QA at a granular level, all medium and large size projects
• Strive for continuous improvement of PMO methodologies
• Scope projects and leverage solution architects to provide quality assurance of scope, assumptions and estimate

What’s required?

• Minimum 5 years project management experience required, with a focus on D365 FinOps or CE/CRM projects
• Experience with Agile and Waterfall methodologies
• Good communication and relationship building skills
• Good problem solving and analytical skills
• Good time management and organizational skills
• Ability to travel for required client meetings, etc
• Bachelors’ Degree or equivalent experience
• Up to 30% travel required

What would set me apart?

• Experience managing large ERP projects with 1+ million dollar budgets
• Managing large complex projects with ERP, CRM and other applications in scope
• One or more project management certifications (CSM, PMP, etc)

We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!

No agencies or third parties, please.

US Citizens and those authorized to work in the US are encouraged to apply.  We are unable to offer visa sponsorships at this time.

About Quisitive

With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner, and we continue to expand across the United States, Canada and India. Our teams have grown by diversifying our delivery model to include nearshore and offshore capabilities.  Within our growing Global Cloud Solutions business, we deliver technical business solutions through a portfolio of IP solutions aligned to industry or business function to accelerate customer business goals, and we deliver technical cloud solutions to help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government, performance management, and linguistics.