Data Analyst

Description

SummaryBaldor Specialty Foods, an industry leader, is continuing to grow its development department! Our development is done across all aspects of our operation including WMS, E-commerce, Shipping & Logistics, Accounting and much more.

The Data Analyst will report to the Sr. Product Manager and work with a wide range of stakeholders from high level executives to employees across the company including sales, marketing, customer experience, internal support teams, vendors, developers, and designers.

In this position you will collect and analyze data for customer journeys and challenges, evaluate software processes and improvements and integrate them into business processes to address the needs of the customer. Participate in requirements gathering for large scale projects detect problems with software applications.

About YouYou have an innate curiosity about user behavior and deriving insights from complex data sets.

You have a proven track record of analyzing and extracting insights from data. You will help support the growing needs of our business development initiatives and have a strong quantitative mindset that allows you to distill complex concepts into clear and accessible learnings.

You shine when you can clarify complex problems and break them into understandable small parts. You enjoy learning new things. You make others around you better by bringing them on the journey and enjoy learning from them in return.

Responsibilities

• Conduct routine competitive benchmarking and analysis for web/eCommerce activities

• Creating reports and dashboards following requirement guidelines

• Analyze and translate business requirements and participate in requirement gathering sessions

• Provide data-based suggestions for program success and growth

• Facilitates open communication and collaboration cross functionally

• Help establish and measure KPI's for new and existing products

• Create data and visualization solutions such as attribution models, complex funnels, event classifiers and dashboards

• Present findings and recommendations to our stakeholders

• Develop deep understanding of the KPIs that drive our business and identify ways of improving overall results across the company

• Own and evolve our data model

• Work with internal teams to manage data across multiple environments

• Documentation of business processes and requirements

• Ad-hoc reporting analysis

• Work closely with our business and product stakeholders to derive deep insights into our various products, programs and events

• Help build collaborative and dynamic teams focused around the customer

Qualifications & Experience

• At least 3-4 years of experience as business analyst or product owner

• Experience working with complex unstructured datasets

• Demonstrated ability to deliver results while balancing competing priorities and timelines

• Excellent organizational skills in a multitasking environment

• Experience identifying customer pain points and building customer journeys from quantitative and qualitative data

• Bachelors/MS in Computer Science or related field is a Plus

• Familiar with Project Management roadmap building tools such as JIRA

• Strong understanding of agile, digital product development and product launches

• Passion and commitment to stay on top of market shifts, customer needs and competitor developments

#LI-KZ1

#LI-Hybrid