Data Analyst

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Unleash your analytical skills to define the future of how we serve our company. We are seeking a candidate with data analytics experience to assist in the support and expansion of the Amex Ethics Office Code of Conduct Reporting. This role requires an individual who has experience with developing and maintaining data infrastructure, including manipulation and processing, and is an expert in data visualization for reporting and dashboards. We are seeking a creative thinker who is able to work closely with data scientists to understand the insights extracted from complex data sets and create beautiful visualizations that communicate those insights in an accessible and polished manner. This position will be a part of the Amex Ethics Office within the General Counsel's Organization and plays a critical role in helping employees and the Company live up to the high ethical standards outlined in the Code of Conduct.

How will you make an impact in this role?

• Work closely with technology partners to enhance the AEO Code of Conduct database, including identifying improvements and potential new data sources
• Ensure data integrity by working closely with technology partners to debug components, identify fixes, and verify remediation of code defects
• Draft user stories, conduct user acceptance testing, and post implementation validation
• Refine existing processes to define, measure, and monitor key metrics
• Perform hands-on development and testing of analytical dashboards and reports to track key metrics
• Work closely with AEO Data Science Manager to review data sets and identify emerging trends, uncover new patterns, and generate data-driven visualizations that are effective in translating numbers into actionable insights
• Assist in creating impactful and effective presentations for senior leaders (e.g., ensure the key messages to relay to business and functional executives are being presented clearly and concisely)
• Professionally and discretely handle highly confidential and sensitive information
• Help to apply change management techniques to identify gaps and opportunities in a change process

Minimum Qualifications

• 2+ years of experience in data analytics plus demonstrated skills in database management and process automation
• Dashboard, visualization, and report development experience using Power BI, Tableau, or other similar report management tools
• Ability to analyze, interpret, organize, and visualize large amounts of data
• Experience with data visualization design and principles, including designing static, animated, and interactive visualizations
• Proven understanding of chart types and when to apply them
• Good understanding of how to translate statistics into simple, clear, and convincing graphs
• Proficient with Microsoft Excel
• Intermediate experience with SQL required
• Process driven with great organizational skills and attention to detail and data
• Strong analytical skills and motivation to learn new tools, skills, and methods
• Strong interpersonal skills and the ability to establish and maintain strong working relationships
• Proactive and independent work approach
• Strong communication skills; written, oral, and listening skills
• Dynamic, fast learner who is highly organized and is both detail-oriented and able to maintain a big- picture perspective

Preferred Qualifications

• Experience with Rally and an understanding of Agile methodology and delivery concepts a plus
• IT project management experience a plus
• Python/R for data analysis and/or data automation a plus
• Experience with Machine Learning a plus
• Experience working with technologies partners
• Superior written communication skills and attention to detail with reports and other written communications
• Ability to communicate clearly and efficiently at all levels of the organization
• Detail oriented, with strong analytical, conceptual, and problem-solving skills
• Critical mindset, ability to recognize and correct potential flaws in data sets, reporting, and processes

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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