Data Analyst (DHS CMD) (HYBRID)

Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agenci0 Fastest Growing Government Contractors. ISN is also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for the last two years.

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave with accrual beginning at the date of hire

We are looking for an energetic, inspiring, organized, strategic candidate with the ability to multitask in a fast-paced environment to lead the financial and administrative functions of our team.

Job Description

Duties to include but not limited to the following:

• Analyze trends, volume, demographics, and intake metrics.

• Conducts analyses of complaints submitted as directed by the COR.

• Conducts research using DHS databases on specific complaints, the individuals

submitting those complaints, or other relevant information related to individual

queries or systemic issues in ICE detention to triage cases.

• Logs all information into a web-based case management system, IDCMS.

• Provide technical writing and editing support.

Examine and evaluate existing business practices and systems and make

recommendations to create greater efficiencies and streamline operations, while

maintaining or increasing compliance rates.

• Provide compliance rate data and data analytics for programmatic work that have an

associated agency Directive which requires a measurement of compliance or

service.

• Understand and use predictive analysis and tools to forecast, employ business

analytics (including an enhanced ability to quantify and qualify data) and conduct

operational research to identify and recommend optimal or near-optimal solutions to

complex challenges. The vendor will identify, understand, and provide business

analytics by conducting quantitative and qualitative analysis on the data from the

various programs that have cross-points with the OIDO.

• Provide programmatic conceptualization on new task that fall into the scope of the

contracted programmatic work, the vendor will provide support, planning, and

database enterprise solutions to include but is not limited to the strategic

deployment of such non-inherently governmental programmatic work.

• Benefits realization, and earned value management analysis.

• All aspects of using RAD applications to include CRM software tools.

• Experience designing process maps and workflow details.

• Additional programmatic duties as assigned by the COR.

Qualifications

Minimum Qualifications:

• Bachelor’s Degree and three years of related experience; or master’s degree with

two years of related experience.

• MUST BE US CITIZEN. 

• Experience in responding to requests for information, conducting searches in

government databases, and developing concise summaries with decision points

under tight deadlines.

• Excellent reading comprehension, writing and communication skills.

• Ability to conduct in-depth policy research, quantify the information and produce

qualitative and quantitative reports.

• Ability to work independently and to manage and prioritize multiple work

assignments.

• Law enforcement experience or experience in interpreting and applying

immigration law is preferred.

• Knowledge and experience working with RAD Apps; to include CRM tools.

• The ability to read and comprehend documents in English and Spanish is preferred

• Must have advanced skills in Microsoft Excel, Word, PowerPoint, and Outlook

Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.