Data Analyst, NPC

We Make Life More Rewarding and Dignified

Location: Libertyville

Department: Research & Development

Summary:

The NPC Analyst is responsible for the development, analysis, and reporting of relevant information to support the decision making and execution of the NPC Project Portfolio. This individual is responsible for the administration of the Project Portfolio Management (PPM) Enterprise System tools used to support NPC and for leading and managing the Current Product Launch Request (CPLR) Process, which controls the launch of existing products into new geographic markets. PPM Administration includes system administration, end user training/support, development/administration of reports, and coordination of software upgrades. CPLR Administration will include tracking CPLR project execution, governance facilitation, and maintenance of deliverable records. This individual may also be tasked with supporting/leading projects that aim to improve the NPC processes; this may involve data analysis in support of Post Launch Review (PLR) or as part of pre-charter Front End Innovation (FEI). As part of Global R&D, this individual will support the NPC Manager and work closely with the Director R&D PMO, Director IMO, project teams, cross-functional resource managers and Business Teams to plan, execute, and measure the NPC Project Portfolio. Hollister Incorporated operates in a hybrid work environment.

Responsibilities:

• Responsibility: Provide data management, user support, and continuous improvement of the PPM Enterprise System Tool to ensure meaningful NPC Project Portfolio Management.
• Work with project leaders to ensure relevant NPC project data is captured in the PPM Enterprise System Tool. Maintain, monitor, and review project and resource information to ensure data accuracy and coordinate with project leaders for resolution.
• Work closely with Manger, NPC to plan and implement changes to PPM Enterprise System Tool to ensure the most current project management methodologies and processes are reflected per on-going continuous improvement initiatives.
• Proactively seek needs and draw insights from Global cross functional resource managers and project leaders to ensure the data capture and recorded in the PPM Enterprise System Tool delivers value to support decision making for NPC.
• Maintain an understanding of the organization's related work management processes, and the organization's planning, scheduling, and timesheet reporting practices.
• Develop and deliver system training (initial and remedial) to new/existing NPC PPM Enterprise System Tool users.
• Assist NPC PPM Enterprise System Tool users with day -to-day questions and issue resolution. Provide a central point of contact for technical/application assistance.
• Responsibility: Support the NPC Project Portfolio Management cycle through analytics, insights, and reporting.
• Support the annual NPC Project Portfolio Planning Cycle. Develop scenarios for resource planning and portfolio value measurement in order to support project prioritization.
• Analyze project execution data and present information to project leaders, resource managers, and executives to support result reporting, planning, and decision making. Data analysis can include but not limited to resource needs and utilization, project planning (timing and budgeting), project health, and actual project data results.
• Manage requests and needs for reporting to satisfy requirements by different types of users and various levels within the organization. Determine if information required is available through existing reports. If so, make recommendations to users for appropriate reports and run reports if needed. Lead efforts to develop custom reports when needed which could include designing and creating reports, partnering with IT to develop reports, or outsourcing the development using consultants.
• Together with NPC Manger and Finance, track and analyze relevant data in order to report on NPC Metrics. Prepare metrics reporting, stay current with industry best practices, and recommend changes to metrics as appropriate.
• Create and maintain SharePoint site including the SPRING site to enable collaboration, provide information, and serve as a resource for gaining templates and/or other types of documents.
• Responsibility: Champion NPC Continuous Improvement Processes
  • Working with the NPC Manager, identify and execute projects that improve the existing NPC processes aligning with industry best practices.
  • Serve as the Process Leader for the Current Product Launch Request (CPLR) process.
• Lead and maintain the CPLR process by monitoring effectiveness and identifying continuous improvement. Leverage similar business processes such as NPC and change control to ensure consistency where applicable and differentiation where needed.
• Track CPLR project execution, facilitate Governance, and maintain deliverable records.
• Overseeing the portfolio of CPLR projects, ensuring process consistency from team to team.
• Tracking CPLR Portfolio Metrics and leading regular CPLR post launch reviews.
• Working with NPC Manager, identify opportunities to leverage/mine public databases in support of FEI pre-charter activities.
• Contribute to a Hollister data analytics community of practice and share best practices within R&D.
• Responsibility: Provide system administration of the PPM Enterprise Tool for NPC and support IT PPM Analyst with System Architecture.
• Partner with IT PPM Business Analyst to implement the PPM Enterprise System Tool changes and coordinate the rollout of functional modules and upgrades across the NPC organization as appropriate and agreed to by management.
• Provide necessary change management documentation to IT PPM Business Analyst when changes need to be made to the configuration of life cycles (workflows) and related primary alternate structures in PPM Enterprise System Tool to support NPC processes.
• Provide necessary information to IT PPM Business Analyst when maintenance is needed for NPC PPM Enterprise System Tool configuration settings/components including system options, global column sets, user roles, on-demand reporting, customer portlets, rates, dashboard portals, calendars, lifecycles, scripted dialogs, content management, configured screens, and lifecycle roles.
• Manage the PPM Enterprise System Tool Security for NPC users: add, deactivate, and modify user accounts. Maintain user's resource and work grants. Maintain resource hierarchy.
• Maintain standard work breakdown structure (WBS), strategic breakdown structure (SBS), product breakdown structure (PBS), and organizational breakdown structure (OBS) for use within PPM Enterprise System Tool for NPC projects.
• Monitor weekly progression related database updates and daily data-mart updates and work with the IT PPM Analyst to resolve any issues.
• Perform testing related to any system changes for NPC organization, includes maintenance and upgrades.
• Maintain an issues log, and report trends and concerns to management in a timely manner. Document software errors and enhancement requests and submit them to software product support as needed.

Requirements:

• Bachelor's degree in a business-related discipline, or equivalent field of study
• Number of overall years necessary: 5 - 8
• 2+ years involvement with project management disciplines and New Product Commercialization
• 1 - 2 years working with a Project Portfolio Management tool
• Experience with personal computers and operating systems, local and wide area networks, file, and database servers
• Ability to collaborate with people at all levels and functions of the organization is required.
• Excellent written and oral communications skills is required.
• Knowledge/understanding of project management methodologies and project execution best practices preferred.
• Exposure to resource planning concepts desired
• Good technology troubleshooting skills desired.
• Ability to learn new tools, skills, and environments quickly.

#LI-Hybrid

Our Total Rewards package in aggregate is above market and includes competitive pay, generous paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP).

About Hollister Incorporated

Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings. Find out more at www.Hollister.com

Hollister is an EO employer - M/F/Veteran/Disability

Job Req ID: 32399