Data Analyst (Remote)

The Company

Are you passionate about mental health and wellness and wish to make a difference in people's lives? Do you wish to make a positive impact on the current mental health crisis in this country? Mindful Care is a revolutionary national same-day mental health urgent care providing medication management, and therapeutic services to the insured individual. We are passionate about bridging the gap in access to mental healthcare in a way that promotes overall health and wellbeing for those who want help now. By weaving together our core values of professionalism, evidence-based methodologies, teamwork, adaptability, meritocracy, and putting the patient first, we can work together to ensure we are providing quality care to the populations we serve. Since launching in 2019, Mindful Care has become one of the fastest-growing healthcare companies in the Northeast and Midwest. The company is backed by some of the most prominent investors in healthcare and technology, including Sopris Capital, University of Chicago, and The Caruso Foundation, among others.

At Mindful Care, we are a globally distributed team with many of our team members located throughout the world, including in the following cities: New York, Chicago, New Jersey, Connecticut, Florida, Michigan, Kyiv, Jamaica, W.I., and Manila. We have a hybrid model with many of our staff members working both from our offices and remotely. The job description below is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

The Opportunity

We are looking to add a Business & Marketing Analyst to Mindful Care. This is a highly visible role where you will bring your analytical skills and expertise to the marketing team to help them build meaningful dashboards and provide valuable information for strategic decision making.

The primary objectives of the role are listed below:

• Extract and cross-reference data from our various sources such DrChrono, Active Campaign, Cleargage so we gain insight into metrics such as # of patients who seek (and receive) same day/next day care.
• Create reports that pull from DrChrono that track metrics such as discharge status, diagnosis, use of certain cpt codes (IT/product in the past has done some work on this, but there have been concerns about the veracity of the data based on the way it was pulled from the EHR).
• Engages in data exploration using various programming languages (reading and writing code), requiring advanced knowledge of multiple database structures.
• Collect, analyze, and interpret data to glean insights, and develop appropriate business recommendations.
• Research and analyze data flow across complex data ecosystem including operational and analytical data platforms.
• Serve as an expert resource supporting data questions and issues from stakeholders and driving to resolution.
• Lead in the design, development, validation, and delivery of data to provide insight into business decisions.
• Manage the collection of business and technical requirements from Stakeholders to deliver data driven solutions. Produces technical documentation that is consistent with professional standards.

Candidate Profile

• 2-4 years of experience in this type of a role, ideally working in a start-up environment.
• Understanding of SQL programming and Excel
• Business intelligence tools - Tableau, Power BI
• Analytical skills - look at large data sets and provide trend set patterns
• Experience in Healthcare Industry is preferred
• Quantitative, analytical, and problem-solving skills.
• Knowledge and understanding of analytical tools, languages, applications and platforms.
• Excellent communication skills both written and verbal.
• Ability to learn quickly and take direction.
• Must be able to effectively work in an ambiguous environment with frequently changing priorities, deadlines, and workloads.
• Able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Salary & Benefits

The base salary range for this position is $65,000 - $75,000. In addition to a base salary, this position is eligible benefits (subject to eligibility requirements) listed here: medical, dental, vision, 401(k), PTO, and company holidays to name a few. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

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