Data Analytics Specialist III - APAC

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Team

Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!

About the Role

The Data Analytics Specialist III will support strategic decision making processes through your analytics, heavy data driven approach, and operational mindset. The ideal candidate for this role should have strong analytical skills, excellent time-management, priority setting and organizational habits, and the ability to clearly communicate and present information to seek buy-in.

The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Members of the Data & Analytics team in Uber's Community Operations organization deliver analytical solutions, such as reports or dashboards, and actionable insights that improve operational efficiency, enable scalable customer support, and help our operational teams drive a world-class customer experience.

Your Impact in Role:

• Conceptualize and build intermediate reports & dashboards
• Identify trends in data sets & operational weaknesses
• Support business deep dives on data and insights generation
• Help measure the impact of new processes
• Perform business deep dives on data and insights generation
• Build statistical tools & models to aid decision-making
• Automate reports & dashboards
• Support questions from requesters
• Mentor and train new members

The Experience You'll Bring:

Basic Qualifications:

Experience or equivalent formal education aligned to statistics, engineering, math, or business

Intermediate data analytics, SQL, and web query skills

Basic programming skills

Strong stakeholder management skills

Preferred Qualifications:

• Experience in Analytics/ Business Intelligence/ Statistical analysis or related experience
• Knowledge of R and Python
• Ability is perform basic Statistical analysis
• Exceptional Analytical, Problem solving, Excel and Data management skills
• Strong communication and organization skills, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].