Data Center Shift Manager

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
Carry out preventive and predictive maintenance of air conditioning elevator and power systems such as UPS DG sets etc Ensure air quality and temperature control in permissible range at the facility
Ensure proper functioning of Building Maintenance Systems and Physical Security Systems.
Carry out drills for emergency events like fire earthquake.
Ensure proper functioning of fire detection systems sprinklers fire extinguisher etc.
Space management at the facility.
Roles and Responsibilities:

• Provide 24*7 support at client site and coordination with client to manage any DC related Issues.
• Hand-On Experience in O&M of large physical infrastructure components of a large Data Centre.
• Experience in operation and Maintenance of civil electrical HVAC LAN Safety and Security system components for a large-scale Data Centre.
• Experience in Operation and Maintenance of DC integrated Building Management System.
• Experience in Green DC physical infrastructure design implementation and operation and maintenance.
• SLA & Escalation management.
• Ensuring periodic maintenance of systems.
• Responsible for coordinating with vendor & Client team for any part replacement/movement.
• Coordinating with vendor to Restore failure hardware part in bare minimal time with expertise and understand production setup criticality and Severity level of tickets.
• Ensure compliance with data centre standards policies and processes via the defined change control process.
• Ready to work on 24×7 support for upgradation Maintenance Vendor management and coordination.
• Coordinate with multiple domain owners for technical resolution.

Required Technical and Professional Expertise

• Candidate should have good hands-On Experience in O&M of large physical infrastructure components of a large Tier-3/4 Data Centre.
• He should have hands on experience on operation and Maintenance of civil electrical HVAC LAN Safety and Security system components.
• Should be technically sound and have hands on experience in trouble shooting of Tier-3 Data Center Non-IT equipment’s relates issues.
• Should have hands on experience in of Building Maintenance Systems and Physical Security Systems.
• Experience in maintaining the availability integrity and confidentiality of the information and to maintain its authenticity control and utility of the relevant data
• Working knowledge to support all the necessary procedures related to security approval accreditation certification etc.

Preferred Technical and Professional Expertise