Data Conversion Analyst (Atlanta, Birmingham or Gulfport)

Data Conversion Analyst (Atlanta, Birmingham or Gulfport)

Description

Work location: Hybrid with Occasional on-site meetings reporting to Atlanta, Birmingham, or Gulfport

JOB SUMMARY

Southern Company is committed to building the future of energy for the 9 million customers who depend on us, the communities we serve and the industry we lead. A four-year business initiative leveraging technology has been approved to help the companies state regulated retail electric operating companies realize the vision for a modernized, efficient digital customer experience to deeply engage with our customers and provide a more personalized experience. The program will elevate the customer experience by implementing a new Customer Information (CIS) and Meter Data Management (MDM) system, and modernized customer engagement technology including an advanced analytics platform.

The program is seeking an exempt level 4 - 5, based on job experience and knowledge. This position resides in the Customer and Meter Data Management delivery organization including both business and technology resources. This organization is responsible for replacing the legacy CIS and MDM systems with the Oracle Customer to Meter (C2M) product. This position will be part of a Data Conversion scrum team that will focus first on converting the Itron Enterprise Edition MDM data into Oracle C2M and later the Customer/1 mainframe data into the Customer Care & Billing (CC&B) portion of Oracle C2M.

This analyst position will design and analyze the quality and completeness of ETL conversion solutions as well as the data audit framework used to measure quality and completeness of this massive data conversion undertaking. Job duties will span the entire SDLC encompassing requirements, development, and testing. Development will center around custom ETL data conversion solutions. The successful candidate must be able to learn and work independently.

JOB REQUIREMENTS

Education

BS/BA degree in Computer Science, Information Systems, Business, or related area of concentration preferred

Experience

The program is seeking a highly inquisitive and analytical individual. The ideal candidate is an individual who is curious, has a thirst for knowledge and enjoys learning. The ideal candidate will have experience working with functional teams to understand data requirements and how designs and business process impact conversion mappings. This role will require the individual to document field level mappings between Itron Enterprise Edition and Oracle C2M. The individual will be responsible for investigating data usage, data volumes, data discrepancies and the system of record. This role will require close collaboration with the Data Conversion Developers, Data Cleansers and Testers.

Analyst Experience

Required:

• Experience eliciting business requirements and translating into functional and technical specifications used for designing data conversion processes and tools
• Experience successfully communicating with business partners, clients, and technology to obtain agreement on requirements and solution acceptance criteria
• Working with and writing SQL in support of relational databases
• Experience with requirements traceability and issue resolution.
• Test plan development including gaining agreement on pass/fail acceptance criteria
• Demonstrated ability to analyze quality and completeness of data relative to solution specifications
• Working knowledge of data conversion metrics reporting and audit requirements.
• Successful experience in a fast-paced environment

Preferred:

• Experience with Usage based billing systems (ie. Utilities, Cellular data, etc). Utility Experience supporting a Customer Information System (CIS) or Meter Data Management (MDM) a plus. Specifically, Oracle C2M, Itron EE, MV90, Customer/1, Oracle CC&B.
• Working knowledge of a meter data management application (e.g., Itron EE or C2M) a plus
• Experience with rate-based consumption conversions (e.g., gas, electric, water or telecom).
• Experience with Data Mapping of data fields from Customer/1 or Itron EE and C2M
• Experience creating an inventory of data cleansing processes, tracking issues and resolution to improve data quality working with manual data cleansers.
• Experience working on an Agile Scrum team.

Candidate Attributes

• Strong oral and written communication skills
• Highly inquisitive and analytical
• Ability to analyze a problem, find the root cause, organize thoughts, and recommend approaches
• Able to deal with ambiguity and synthesize data to drive resolutions and better solutions
• Highly motivated and able to work independently
• Proactive
• Quality driven
• Customer focused
• Effective consulting skills with proven ability to influence others
• Able to organize tasks effectively, manage multiple priorities, and meet deadlines
• Comfortable learning and utilizing new tool sets
• Able to build productive relationships with business partners and peers
• Proficient in use of Microsoft Office Suite products
• Strong attendance record
• Displays Southern Company Values (Safety First, Unquestionable Trust, Total Commitment, Superior Performance)

JOB RESPONSIBILITIES

• Perform technical tasks, detailed analyses, and interpretation of technical problems requiring expertise and/or specialized knowledge in a systematic manner; apply subject matter expertise unique to the discipline
• Write and/or interpret business, functional, and non-functional requirements according to standards and methodologies as well as develop test plans that map to given requirements for data mapping.
• Collaborate with other analysts, designers, and developers in conceptualizing and development of new software programs and applications that meets or exceeds customer expectations for quality, cost, and timeliness
• Provide timely and meaningful communications that adapt communications with business partners, technical consultants, and leaders appropriate to the audience
• Adhere to Change Management policies and procedures
• Respond quickly and effectively to all operational problems
• Assist analysts with resolution of test-related issues
• Provide on-call support

Other Requirements:

Occasional night and weekend work may be necessary. Occasional travel may be necessary.

#LI

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Other Locations: Mississippi-Coastal Area-Gulfport, Alabama-Metro Birmingham/Eastern AL-Birmingham

Job Type: Standard

Travel (Up to): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

MPC Corporate Headquarters - 2992 West Beach Blvd (2992GULFPORT)

2992 West Beach Blvd

Gulfport, 39501

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: SCS2011093