Data Engineering Director

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

The Risk Decision Technology (RDT) team at American Express is responsible for building software products/capabilities required to manage credit and fraud risk strategies globally. The group handles consumer journeys for Authorizations, Underwriting, and Hardship products for Credit Cards, Loans and Digital Banking. The group operates in Scale Agile methodology (Safe) and partners closely with the Credit and Fraud Teams. Risk strategy, Technology, Servicing and Marketing groups at American Express.

Responsibilities of this job:

This is an exciting opportunity for a technical professional with excellent knowledge of data-oriented capabilities and a track record of successful applications in the Financial Service Industry. As an Engineering Director, you will oversee

• The technology strategy and delivery of data inbound and outbound between analytical and operation data store.
• You will also be responsible for creating a migration strategy to move the analytical data store from private cloud to public cloud.
• Finally, re-design the Audit Logging Utility on the public cloud to flatten the data for rule validation

You and your team will:

• Evaluate enterprise offered solutions, conduct extensive proof of concepts and provide data-driven findings to explain functional and non-functional capabilities that address our availability, resiliency, latency, and consistency requirements.
• Participates in development of plans and strategies, practices, and standards related to data management processes, data products, data security and programs
• Functions as leading member of an agile team and runs data assets as per the enterprise standards, guidelines, and policies
• Lead design, development, troubleshooting, evaluating, modifying, deployment and documentation of all data components
• Debug data components, identify fixes, and validate / remediate design and/or performance defects
• Improve big data table design to follow data placement procedures and re-use of existing databases as appropriate
• Ensure proper data ingestion with zero loss
• Design the different data compute patterns at the time of ingestion
• Have strong written and verbal communication skills with a talent for precise articulation of testing status, problem management, and cross-functional alignment expectations.
• Communicate and works collaboratively with business and product teams to support changes and implementation
• Influence vendors to provide solutions and features to meet Amex needs
• Seek opportunities to embrace innovative technologies and maintain a strong rigor in the platform health and improvement
• Participate in coding (atleast 50%) and/or hands on technical implementation and debugging
• Ability to groom the engineers both in technical and leadership path
• Employ technical expertise to help team members overcome technical problems
• Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments

Qualifications:

• 5+ years of experience in leading and delivering in matrixed organizations and interacting with teams across all lines of defense.
• 7+ years of experience in hands on engineering in data/distributed eco-system
• To be successful in this role you will need to be an expert in java, kafka, spark, big data (Hadoop/Hive). Knowledge in GCP is a plus
• Demonstrated ability to successfully manage multiple priorities under pressure. Comfortably deal with fast pace, changing needs, and limited resources.
• Ability to see the big picture with attention given to critical details. Ability to balance between technology dictating the path forward and empowering products with speed and predictability.
• Strong problem-solving skills: technical aptitude, opiniated on details, understand the internal working of platforms, and drive the vision for the platform.
• Experience with variety of non-functional and functional testing practices dealing with massive scale of data, business logic, and low latency distributed engineering on modern cloud.
• Evolve roadmap and strategy, working with product teams, that embraces a holistic view of the business including identifying possible future business opportunities.
• Advanced degree in computer science, engineering, or a related technical discipline is preferred
• Experience with variety of non-functional and functional testing practices.
• Comfortably deals with fast pace, changing needs, and limited resources.
• The ability to set a high bar for the team and empower them to achieve better results
• A "driver" personality pushing towards clarity and execution while balancing the needs for great collaboration.
• Strong written and verbal communication skills with a talent for precise articulation, and cross-functional alignment expectations.
• Ability to share engineering domain expertise with architects and other specialists
• Ability to adapt solutions to meet the broader needs of the portfolio
• Develop and deliver impactful new technologies
• Takes part in reviews of own work and leads reviews of colleagues' work
• Has working knowledge of the range of tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
• Able to participate in assigned team's software delivery methodology (Agile, Scrum, Agile XP, Test-Driven Development, Waterfall, etc.)
• Understands and has practical experience with infrastructure technologies and components like servers, jvms and networking concepts
• Application of industry practices, processes, and standards
• Identifies several ways to do things differently that will continuously improve the product
• Bachelor's Degree in computer science, computer science engineering, or related field required; advanced degree preferred

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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