Data Entry Specialist II-2

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

As part of the Release of Information Team, this position interprets and responds to patient, legal, work comp, insurance, or any other type of requests for protected health information. Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties. Completes release of information data entry requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer. Adheres to Customer policy and Iron Mountain policy, as well as state and federal regulatory guidelines surrounding the discussion of the release of protected health information, and what information can be discussed on the phone. Reproduces protected health information authorization using a variety of technologies, including digital, photocopiers, scanners, and facsimiles. Performs data entry functions, utilizing Iron Mountain's tracking application, and the client EMR, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Iron Mountain Record Centers. Periodically, attends meetings and/or training emails to keep abreast of industry and regulatory changes affecting the release of information functions.

PAY: $15 per hour (paid biweekly)

SCHEDULE: Monday - Friday

HOURS: 8:00 am - 5:00 pm

LOCATION: 1451 El Camino Real The Villages, FL 32159

RESPONSIBILITIES:

• Communicate with insurance agents and beneficiaries
• Prepare claim forms and related documentation for audits and/or mail out
• Review claim submissions and verify the information
• Record and maintain policies and claims information in database systems
• Comply with federal, state, and company regulation policies
• Perform clerical task as required
• Sorting and/or preparing hard copy records for scanning - document preparation
• Scan hard copy files to electronic images. Ensuring a quality image.
• Follow production procedures and completing internal documentation & tracking

REQUIREMENTS:

• Familiarity with Microsoft Office, computer knowledge, and medical terminology
• Proficiency in reading, writing & communicating in English.
• Must be able to communicate effectively with coworkers and management.
• The ability to remove staples, sort, file and box records.
• Must be able to maintain record order and sequence.
• Must be able to understand the importance of detail and accuracy.
• Ability to work at a sustained pace to meet production rates while producing quality work.
• 1+ year of document scanning experience

Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions

#CR

Job Types: Full-time,

Salary: $15.00 per hour

Schedule:

Category: Operations Group