Data Implementation Consultant - CASEpeer

Our team is in search of an Onboarding Implementation Specialist to help support our CASEpeer product. CASEpeer an AffiniPay company is a top-rated legal case management software solution for personal injury law firms. As an Onboarding Implementation Specialist you will work closely with our clients to ensure a smooth onboarding process. You will work with other internal teams such as Sales Client Success and Development in order to gather and analyze our client data. You will play a critical role in ensuring our clients' experience with their data migration is Surprisingly Great by completing data reviews and maintaining an open line of communication.

What You’ll Do:

• Communicate directly with clients primarily through email phone Zoom and work closely with our internal Sales Client Success and Development teams to ensure a smooth onboarding process.

• Enhance our client’ s data migration experience by completing data reviews and maintaining an open line of communication.

• Collaborate with the Data Implementation team to gather and analyze client data.

• Execute assigned tasks while working with Data Engineers and reporting to our Data Implementation Manager.

• Advocate for the client while capturing their feedback to pass on to management.

• Adaptable and eager to learn in a changing environment.

• Dedicated to meeting expectations and deadlines of our clients

About You:

• 2+ years of experience in a client-facing role

• Excellent communication and organizational skills

• Proficient in Microsoft Excel and Word

• Project management experience

• Outstanding time management skills

• Bachelor’s degree or equivalent experience

• Case management or legal experience preferred

• Familiarity with business to business (B2B) environments

• If you live near our offices in Austin or San Diego we work in a hybrid capacity!

Additional Information:

The pay range for this position is between $50000-$65000 USD annually. AffiniPay is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge skills experience and education.

This is an hourly non-exempt position eligible for overtime.