Data Literacy SME

Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation

Great Hill Solutions is seeking a full-time Data Literacy SME in the DC Metropolitan area to support the Coordinator for Afghan Relocations Efforts (CARE) within the Department of State. The Data Operations Team is looking for a data-driven, strong communicator, to lead the culture shift to data-driven operations within to include leveraging existing tools, adaptive training, and data analysis across CARE

Roles and Responsibilities include but are not limited to: 

• Empower workstreams to adopt a data-driven culture and data literacy across CARE
• Develop and maintain a curriculum for implementing data literacy
• Define, monitor, and track data literacy and tool adoption KPIs to measure improvement over time
• Serve as the SME for adoption of CARE data initiatives and trainings for tool adoption at all levels
• Create data literacy frameworks, materials, and resources to enhance understanding and utilization of data

 Basic Qualifications: 

• Extensive experience in developing and delivering training to a wide audience
• Demonstrated proficiency in training diverse audiences on data utilization
• Survey design / Curriculum design
• Material creation including but not limited to PowerPoints, Google Forms, Visios or other resources to support data literacy
• Advise DOT leadership and senior leadership on strategic communication to support learning pathways and data culture adoption
• US citizenship with an Active Secret Security Clearance or Higher

Preferred skills:

• Training Program Design / Curriculum design
• Tableau, PowerBI, Data Analysis Skills
• ServiceNow experience
• Comprehensive understanding of out of the box ServiceNow functionality
• Agile Methodology familiarity
• Knowledge of U.S. Refugee Admissions Program, Resettlement, Consular Processing
• Knowledge of Department of State’s bureaus, programs, and role in the US Government
• Consular / Resettlement Agency / USCIS / or other relevant experience
• Experience handling highly confidential information is highly preferred
• Experience and certification in ServiceNow application development preferred