Data Management Team Leader - Qualification

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings.

Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

Job Description

As a Team Leader, you will oversee and lead a team responsible for the day-to-day operations of the local Data Management team. This includes managing qualification, the launch of assessed customers, and IQ-related tasks, ensuring high-quality data delivery, adherence to defined processes and best practices, and responding to escalations and queries from internal and external customers. You will allocate daily tasks, plan resources, and coach team members to achieve individual, team, and company objectives defined by SLAs and KPIs. Additionally, you will facilitate training needs and ensure team integration and positive morale. Your role will actively contribute to recruitment, training, and project initiatives to improve processes aligned with EcoVadis innovation strategies.
Responsibilities:

• Manage Operations: Oversee day-to-day operations of the local Data Management team.
• Ensure Data Quality: Ensure high quality of delivered data and adherence to defined processes and best practices.
• Customer Interaction: Respond to escalations, data, and queries from internal and external customers.
• Task Allocation and Coaching: Allocate daily tasks, plan resources, and coach team members.
• Achieve Objectives: Ensure individual, team, and company objectives (defined SLAs and KPIs) are met.
• Training and Development: Identify training needs, conduct training sessions, and follow up to ensure expertise development.
• Leadership: Lead by example, promote a positive attitude, and foster a collaborative team environment.
• Recruitment and Integration: Participate in recruitment, training, and coaching of newcomers to ensure smooth integration.
• Process Improvement: Participate in and promote collaboration on initiatives and projects to improve existing processes or develop new ones in line with EcoVadis innovation strategies.
• Additional Responsibilities: Undertake additional responsibilities related to the function as required.

Qualifications

• Degree in a Business-related discipline (Management, Business, Marketing) or equivalent qualification.
• Minimum of 3 years of experience, with experience in managing a team or training team members preferred.
• High proficiency in Word, Excel, and PowerPoint. Must be fluent in English and French; proficiency in additional languages appreciated. Experience in data research, data entry, or data management is advantageous.
• Understanding of businesses, processes, and organizational structure. Previous project/process management experience preferred. Ability to multitask, coordinate, and prioritize duties and tasks. Excellent organizational and presentation skills, autonomous and self-driven. Must be a "people person" and a connector, seen as an ambassador to other departments.

Additional Information

• Location: Ebene, Mauritius

  Starting date: ASAP

  Position: Permanent after successful 6 months probation

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

What we offer:

• Support with all the necessary office and IT equipment
• Wellness allowance
• Work from Home Allowance
• Travel Grant allowance
• Annual performance bonus
• Remote work from abroad policy
• Flexible working hours,
• Hybrid/ full remote work
• Pension contributions and optional private health coverage
• Internet and electricity bill allowance
• CSR activities
• Community service day when volunteering
• Home office allowance program that supports hybrid/remote working (4 days in office per month for colleague near our offices)

Our hiring team looks forward to reviewing your CV, with a guaranteed response to every application. A new job with purpose awaits you. You can be part of an awesome team and make sustainability real!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).