Data Product Manager

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed). 

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

THE TEAM

The Zuora Corporate Data Team drives the overall vision of a "Company Powered by Data".  The team's mission is to enable all other teams to manage and use data effectively to be more productive and make better decisions, by supporting data governance across the organization and by providing high-quality data sets and metrics through self-service tools. 

YOUR MISSION

As Product Manager for Corporate Analytics on the Corporate Data team, your customers will be executives and data analysts on teams across the company.

You will:

• Develop a deep understanding of Zuora's key business challenges, including identification of our addressable market, generating sales pipeline, maximizing product adoption and usage, and maintaining strong, growing relationships with our customers.
• Anticipate the needs of executives and analysts to distill data from many sources into a coherent story about current and future trends.
• Design standard data sets, working with the data engineering team to implement and maintain them, and enable business users to answer their own questions via self-service products, rather than having to wait for another team to build reports and dashboards.

THE OPPORTUNITY 

This role will allow you to combine your deep domain knowledge of business analytics with your skills and experience as a product manager with high visibility all the way to the executive suite.  Success in this role will be a key step on a career path towards either an executive product management or corporate data role.

WHAT YOU’LL ACHIEVE

As our Product Manager for Corporate Analytics, you will be instrumental to the following outcomes:

• Analysts and business users coalesce around a unified corporate data model for reporting on all key facets of the business, including pipeline, bookings, revenue, subscribers, products, and people.
• The Corporate Data team effectively manages the product lifecycle for a comprehensive catalog of curated data sets, including problem definition, research, prioritization, implementation, continuous validation, publication to BI tools, and support.
• The Corporate Data team enables secure, widespread adoption of our standard BI tools.
• Analysts across the company are integrated into the design and development of our own analytics products and share knowledge and best practices regarding the role of analytics in a high-performing subscription business.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Passion for data and analytics, acquired over at least 5 years of relevant work experience
• Deep empathy for business analysts, managers, and executives, particularly with respect to their reliance on accurate, timely data to make better decisions
• Pragmatic attitude for extracting insights from imperfect sources
• Artful skill designing flexible, scalable data sets that don't just support a single dashboard, but instead unlock multiple avenues of presentation and analysis

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected].

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