Data Project Management Analyst

Reporting to the Director of Quality, the Data Project Manager is responsible for:

• Program planning within the quality assurance and process improvement program utilizing LEAN methodology for assigned projects.
• Project Management of varied quality improvement projects aligned with the strategic and operational goals of HRC.
• The oversight of data collection, trending, analysis, and reporting both internally and to state, federal, and accrediting institutions including CMS, DPH, NHSN, CARF.
• Collecting and reporting Occupational Health data to internal and external stakeholders.
• Work with Quality, Infection Control and Occupational Health teams to streamline data collection and reporting while leveraging the use of technology.
• Gaining expertise in various databases including OHM, Meditech, MIIS, Red Cap etc…Ongoing evaluation of effectiveness of reporting software platforms and actively seeks to streamline and improve reporting capability and data display.
• Seeking to understand trends, issues and patterns through data-driven research.
• Collaborating with multi-disciplinary HRC teams to assist with data and reports for state and federal survey readiness.
• Coaching other leaders in data collection, displaying of data in user -friendly ways and assisting with presentations and quality and process improvement projects.
• Presenting data for various forums as requested.
• Supports Age Friendly project through active participation in committee and devises reports, data collection to support the work.

This position works in collaboration with all business units, departments, Medical Staff, and Administration.

1. Ability to apply LEAN leadership methodology in optimizing the use of technology for data collection and data reporting to internal and external stakeholders.
2. Ability to coach the teams in collaboration with process improvement to select appropriate outcome measures and targets for quality improvement projects.
3. Ability to engage cross functional teams in meeting deadlines and hitting project objectives in an organized and transparent way.
4. Ability to collect large quantities of data and analyze it to select those facts that are relevant for the intent of the study or project.
5. Excellent communicator both written and orally. Ability to communicate across the system in appropriate modalities, hear and effectively answer questions.
6. Knowledge of quality improvement reporting and data analysis tools used in the industry.
7. Ability to multi-task and work with deadlines.
8. Strong attention to detail, inquisitive mind and ability to handle confidential information.

1. Working collaboratively with Quality, Infection Control, Occupational Health, IT and other departments, identify and implement opportunities to leverage and connect technology platforms for more streamlined data collection, data analysis and data reporting.
2. Collect, streamline and facilitate data reporting to all regulatory agencies.
3. Design, develop, implement, and manage quality assurance and process improvement projects and programs in collaboration with clinical and operational leaders using project management and LEAN methods:
   • Define project goals and scope
   • Plan project methods and timelines
   • Identify team members
   • Design, maintain, and communicate status reporting tools with data metrics
   • Communicate status to team and senior leadership
   • Manage implementation of action items or deliverables
   • Anticipate, identify, and resolve challenges
   • Manage and facilitate project meetings
   • Provide research as needed
   • Document project plan, meeting agenda, meeting minutes
   • Monitor project progress and provide on-going support
4. Facilitates and mentors other team members in development of meeting agenda, data, discussion, and follow-up of projects and programs for assigned meetings/committees.
5. Plan programs and/or make recommendations based on objective findings as needed and monitor their progress by analyzing data, and seeking ways to improve programs in order to improve health outcomes.
6. Manage special projects such as the annual long-term chronic hospital (LTCH) family survey, system-wide projects as assigned.
7. Collect and analyze complex financial, quality, patient safety, patient satisfaction, and research datasets using spreadsheets and statistical software.
8. Develop and mentor nurse leaders and others to track, and report on project milestones, performance measures, and dashboards to appropriate individuals, departments and committees including QAPI.
1. In collaboration with the quality team and other project leads, initiates and conducts intensive analysis and review when either internal or external data sources indicate performance outside of established benchmarks.
10. Communicate findings to teams and departments identified as most affected or have the most ability to impact a positive change for the goal.
11. Utilizes analytical skills to recommend ways end users can review quality, utilization, and data to better understand a process, outcome or a problem.
50. Functions as a resource and has the ability to research references for reliable benchmarking data.
1000. Ability to share knowledge with internal stakeholders by providing in-services or developing instructional materials as necessary.
14. Possess working knowledge related to law and regulation as it relates to patient confidentiality and data integrity.
15. Working knowledge of appropriate regulatory bodies such as Centers for Medicare and Medicaid (CMS) conditions of participation (COPs) for long-term chronic hospitals (LTCH), and Massachusetts Department of Public Health (DPH) regulations for skilled nursing facilities (SNF).
16. Participation in survey readiness as assigned by the Quality leader.
17. Facilitate root cause analysis as needed to support appropriate multi-disciplinary team project work.

IV Qualifications:

• Education: Bachelor’s degree from accredited college or university. Master’s degree from an accredited college or university preferred.
• License: NA
• Certification: Quality Certification, Six Sigma Certification, or Project Management Certification preferred
• Experience:
  • Working knowledge of healthcare quality principles and LEAN methodology
  • Intermediate to advanced working knowledge of MS Office—Word, Excel, PowerPoint, Visio
  • Ability to work with a variety of IT Systems. Experience with Meditech, rlSolutions, Medisolv, PointRight, My InnerView, or other Decision Support Systems and SPSS is preferred.

Ability to work with statistical methods, causal analysis, and survey design. Preferably able to work with multiple regression, medical informatics, reviews of previous biomedical research, comparisons of healthcare systems, and practical applications of data