Data Protection Manager

Job Description

This is a hybrid role which will require you to travel to offices as needed. 

Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact. 

We encourage change, have a challenger mindset, foster innovation and nurture a welcoming, inclusive and supportive community. In this environment we allow you to bring your best-self to work every day, helping you to achieve your goals, grow your career and reach your full potential. 

We’re a Times Top 50 Employer for Women; are endorsed by WORK180; have pledged our commitment to the Armed Forces Covenant; and are a Disability Confident Employer. Working together with our Employee Networks, we’re committed to changing the industry for everyone.

What you can expect from us 

Everyone at CityFibre has an important part to play, and we reflect that in our benefits. With a competitive salary depending on experience, when you join us, you’ll also enjoy 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare. 

We believe we deliver our best when we work together. It’s the way we do things, trusting and giving our people the autonomy to manage their own day-to-day, promoting wellbeing, whilst still prioritising time together with our colleagues to connect, collaborate and share our ideas. 

How you’ll change it up 

As our Data Protection Manager (known internally as Lead Data Protection Manager), you’ll play a crucial role across the Company in safeguarding CityFibre’s privacy and ensuring adherence to the data protection framework. By leading implementation of policies, procedures and protocols, this role will ensure that data protection laws and regulations are met. Day to day, this is what you can expect to be doing: 

• Develop and Implement Data Protection Policies: Design and enforce data protection policies and procedure to ensure compliance with the Data Protection Act (2018).
• Compliance Monitoring: Ensure data processing activities comply with the Data Protection Act (2018) and other regulations.
• Data Breach Response: Manage the data incident and breach process including investigation, remediation, and reporting.
• Training and Awareness: Conduct bespoke training sessions to the business on data protection and privacy best practices.
• Risk Assessments: In tandem with our Legal department, sign off DPIAs and privacy risk assessments for new projects, processes and systems and prepare residual risk summaries.

What you’ll bring to the role  

You will have a proven track record in partnering with businesses to upskill staff to uphold privacy standards, shaping and managing our data protection policies and conducting regular risk assessments to keep our data security robust. You should bring expertise in the following key areas:

• Strong knowledge of data protection legislation and implementing a data protection strategy.
• Proven experience of developing and implementing data protection policies and procedures in the UK.
• Experience of managing and overseeing subject access requests and right to erasure requests Data Protection Act (2018).
• Proven experience of the Microsoft Purview suite of applications, including but not limited to eDiscovery, Data Lifecycle Management, Information Protection and Data loss Prevention.
• Experience conducting privacy reviews, control assessments and privacy impact assessments.

We’re looking for people who don’t settle for ‘good enough’ and push things forward. If you’ve just found yourself thinking, ‘I’d love to do this’, we want to hear from you. Let’s change it up. 

Diversity, Inclusion and Belonging 

Our people have a wide range of experiences and perspectives – and it’s this diversity of thought that makes us who we are.

CityFibre is working hard to change up the telecoms industry. This means we’re committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. We’re also offering training programmes and placement opportunities to support the skilled, career changers, service-leavers, and returning workers to become part of our teams.

Additional Information

If there’s any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing [email protected]. We’re here to support you in changing up your career.