Data Sales Manager (Remote)

Ballotpedia seeks a full-time, 100% remote Data Sales Manager to manage and grow its data and research sales operations.

Ballotpedia's Data Sales Manager is responsible for managing and growing its non-donor revenue sales and opportunities. This includes the sale of bulk data, API access, and custom research projects. They work closely with Ballotpedia staff, including its Tech, Research, and Editorial staff members to fulfill data and research requests in collaboration with data sales clients and other external partners. They will work to match existing and prospective customers with the best opportunities and products to meet their needs and serve as passionate and enthusiastic representatives of Ballotpedia to various audiences.

A successful Data Sales Manager will be passionate about Ballotpedia's mission. They will be outgoing and will excel at connecting with individuals and organizations who have expressed and/or may have an interest in Ballotpedia's data on candidates, officeholders, ballot measures, and more. They will exemplify organized persistence, should be curious and motivated by solving problems, and will be skilled at matching existing and prospective customers with Ballotpedia's data products in order to meet their customers' business needs. They should have a deep understanding of the value of delivering exceptional customer service throughout the customer journey and the ability to review and understand both Ballotpedia's contract structure and its data offerings on a technical level.

The Data Sales Manager will serve on the External Relations team and report to the Director of External Relations. They will collaborate with multiple teams across Ballotpedia and develop a deep understanding of Ballotpedia's data offerings and technical infrastructure.

Responsibilities

As the Data Sales Manager, you will:

• Develop and execute annual data and research sales and customer service plans
• Deliver exceptional customer service throughout the customer journey (from first contact through the end of contract and, ideally, contract renewal) to ensure customer satisfaction and retention
• Maintain and grow ongoing relationships with key data sales clients and external partners
• Develop and update digital and paper marketing plans, rate cards, and other sales materials in order to position Ballotpedia as a data-source of choice for its target customer base
• Develop deep knowledge and understanding of Ballotpedia's existing data sales products and delivery mechanisms
• Respond to incoming sales inquiries, in addition to researching and contacting sales leads developed through a variety of acquisition methods
• Using existing templates, ensure effective, accurate, and timely development and execution of sales contracts
• Maintain comprehensive record on sales and outreach activities
• Collect, track, and analyze information on data/research sales in order to recommend process improvements, product offerings, and determine effective sales and outreach tactics
• Optimize prospective customer pipeline development and management

Qualifications

An ideal Data Sales Manager will have:

• Interest in voter education and engagement and interest in Ballotpedia's vision and mission
• 3-5 years of sales experience, including preferred experience in technical sales
• Strong interest in working at an organization prioritizing growth, and understanding of the resultant expectations that places on revenue growth
• A track record of building strong relationships, with internal and external audiences.
• High level of organization, attention to detail, follow-through, and the ability to manage and prioritize multiple projects simultaneously with success and accuracy.
• Experience working in sales from a virtual office
• Proficiency with sales CRMs, preferably SalesForce

Environment

The Data Sales Manager will work remotely from their home location. All Ballotpedia staff work remotely. To join Ballotpedia, you must have a computer with Internet access.

Ballotpedia uses the Google Suite (Gmail, Google Calendar, Drive and more), Slack, and Asana to accomplish our goals and the External Relations team uses SalesForce. Some familiarity with the Google Suite, Slack, Asana, and SalesForce are helpful.

Ballotpedia has a flexible work environment, BP Flex, in which every employee enjoys unlimited vacation and flexibility in scheduling. Each employee will be oriented to the principles of Ballotpedia's flexible environment during new employee training.

Compensation

The base salary range for the Data Sales Manager is $60,000-70,000. In addition to base salary, the Data Sales Manager will be eligible for incentive and performance-based bonuses. Additionally, Ballotpedia offers an annual benefits stipend equivalent to $8,000 that is paid out in equal increments in each paycheck once an employee becomes benefits eligible.

The stipend may be used to pay for a full benefits package, including health, vision, and dental insurance; retirement accounts; and more. If benefits are not elected, the stipend is taxed as regular income and added to salary.

To Apply

To apply please visit our job opportunities page and complete an application on our website. Please attach the following in PDF format if possible:

• resume
• cover letter detailing your interest in Ballotpedia's mission, this position, and highlighting applicable experience that uniquely qualifies you for this role

Please ensure that either your resume or your cover letter include your current address.

About Ballotpedia

Ballotpedia is a collaborative team of fast learners and creative problem solvers who are eager to work hard to make the world a better place. We believe the world will be a better place if every citizen has access to information to make informed decisions about their vote in every election in which they are eligible to vote: primary, general, and special elections; federal, state, and local offices.

We work diligently to present the available information about elections, candidates, judges, ballot measures, policies, and more in a way that enables our readers to vote with confidence and to act as engaged citizens outside of the polling booth.

Ballotpedia readers, like Ballotpedia staff, are special people.

When we launched in 2007, we did not go out of our way to seek new readers. Starting with our small team of visionary idealists, nerds, and aspiring political journalists, we just wrote the best unbiased online articles we could, especially about ballot measures. Readers found those articles in droves. It turns out there was an unclaimed audience out there-people who wanted straightforward facts about political issues, and were willing to read at length instead of just scanning the headlines.

"If you build it, they will come:'' our readers came to our neutral oasis in growing numbers; we've had many millions of lifetime pageviews, we reached nearly half of all voters in 2020, and, in the month surrounding the November 2020 election, we were the 77th most-visited website in the U.S.

We've come to realize that we need to meet our readers where they are. In doing so, over the past five years, we've grown our email newsletter program from infancy to include more than 2,000,000 opt-in subscribers with more than a dozen newsletters to choose from. We are working in numerous ways to help put our neutral information in front of people at the times when they most need it, including on mobile phones while you're standing in the voting booth. We firmly believe that our readers, and the mindset we help them cultivate, are essential in a world where too many others are fighting to get us all addicted to sensational posts and the irrational decisions they foster.

If this is a mission you'd be willing to work hard to achieve, and if this is a team you'd be willing to work hard with-JOIN US.