Data Science Director Growth

• Lead & Scale a High-Impact Team:
  
  • Build mentor and inspire a world-class data science & AI team focused on driving user and revenue growth.
  • Foster expertise in applied ML and GenAI ensuring the team balances experimentation traditional DS rigor and cutting-edge AI capabilities.
• Own Experimentation at Scale:
  
  • Architect and oversee our experimentation framework - A/B testing multi-arm bandits and causal inference - to accelerate innovation.
  • Extend this framework into AI-driven adaptive experimentation leveraging bandits and reinforcement learning to allocate growth investments dynamically.
• Develop Growth-Focused AI Solutions:
  
  • Agentic workflow for Growth: build copilots and agent workflows (e.g. automated campaign generation sales assistant bots lead research copilots)
  • Personalization engines: Use embeddings and recommendation models to deliver contextualized product experiences and lifecycle messaging.
• Advanced segmentation & profiling:
  
  • Learn patterns & turn data into numbers: Leverage ML + embeddings to identify high-value prospects and clusters.
  • Churn & retention modeling: Predict customer behavior and trigger AI-driven lifecycle interventions.
  • Propensity scoring & lead prioritization: Blend predictive ML with LLM-powered enrichment of firmographics/intent data.
  • Pricing & incentive optimization: Apply reinforcement learning and causal ML to optimize offers in real time.
• Deliver Strategic Insights & AI-Enhanced Playbooks:
  
  • Translate complex DS/AI outputs into growth playbooks roadmaps and investment strategies.
  • Build self-serve AI-driven insights tools (e.g. natural language query over growth data via LLMs) for cross-functional partners.
• Partner Across Functions: Work hand-in-hand with CRO Head of Growth Growth PMs Growth Engineers Marketing and Sales to embed data-driven thinking into every growth initiative.
• Define Metrics & Drive Measurement: Establish clear KPIs for acquisition activation retention and LTV; ensure rigorous and consistent measurement across markets and teams.
• Champion Data-Driven Culture: Elevate the role of data science in shaping business strategy and mentor the next generation of data science leaders at Airwallex.

• Experienced Growth Leader: 10+ years in data science analytics or applied ML including 5+ years leading teams at scale in top-tier tech fintech or growth-driven businesses.
• Deep Growth Expertise: Proven track record of using data science to drive customer acquisition funnel optimization personalization and retention in high-growth B2B products.
• Technical Depth: Strong background in analytics statistical modeling causal inference experimentation design and proficiency with Python/R SQL and cloud-based data platforms.
• Strategic Operator: Comfortable navigating business trade-offs prioritizing initiatives for outsized growth impact.
• Cross-Functional Influencer: Skilled at partnering with Product Engineering and Marketing leaders to align on shared goals.
• Builder Mindset: Thrives in fast-scaling environments with high ambiguity and is excited to build teams systems and best practices from the ground up.
• Communication: Exceptional verbal and written communication skills with the ability to influence executive-level stakeholders and translate complex model results into actionable business insights.

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide – including Brex Rippling Navan Qantas SHEIN and many more – with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale. Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable and we've hired that way ever since. We move fast think globally and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious let's talk.

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