Data Scientist, Performance Analytics - IBM WatsonxOrders

Introduction
IBM WatsonxOrders is a technology development group within IBM WatsonX. Our mission is to deliver advanced technology solutions that address real-world data-driven needs in the Quick Service Restaurant environment. We are focused on using state-of-the-art Machine Learning AI and related technologies along with our client’s unparalleled scale to completely transform the customer experience!

Your Role and Responsibilities
We are currently looking for talented data scientists to join our performance analytics team at IBM Watson Orders. This team focuses on:

1. Developing pipelines reports dashboards and frameworks that monitor and analyze performance of our AI Drive Thru Voice Agents
2. Designing and analyzing A/B experiments to improve Voice Agent behavior
3. Providing insights of the product performance in real time across diverse regions and stores
4. Aggregating curating and distilling data from various hubs to provide actionable insights to cross functional engineering business operations teams both internal and client side
5. Contributing data artifacts to improve the AI/ML product development lifecycle

The ideal candidate will have some experience designing and delivering analytics for ML products and enjoys working in an agile fast-growing environment.

Responsibilities:

• Define and develop data schema ETL metrics and reports for production performance analytics
• Collaborate with stakeholders and partners within IBM Watson Order departments to identify iterate and evolve rigor and maturity of data sources quality and signals to distill and present consolidated view of product performance across platform and products.
• Employ advanced statistical modeling to analyze large data sets create dashboards and derive insights to guide key business product and engineering decisions
• Collaborate with engineering teams to ensure that data infrastructure and systems are performant scalable reliable and secure
• Enable big data and batch/real-time analytical solutions that leverage state-of-the-art data and ML technologies

Required Technical and Professional Expertise
• 3+ years of experience in data science or analytics
• 1+ years of Python and SQL experience working with big data
• Strong understanding of high-performance algorithms and statistics
• Expert knowledge of data modeling queries and understanding of different data structures
• Excellent analytical skills with an engineering algorithmic mind to design tools pipelines and systems to handle large-scale real-time ML analysis whether in batch or streaming
• Demonstrated ability to facilitate and coordinate complex data analysis and development activities across teams in agile sprints with minimal direction

Preferred Technical and Professional Expertise
Bachelor’s Degree Computer Science Mathematics Statistics or a related quantitative discipline

What we offer:

• Working for a top 5 IT company according to Forbes 2022 best employers ranking
• International and prestigious projects
• Highly skilled teams of experts
• Wide range of IBM trainings and certificates
• Unlimited access to Udemy Harvard Business Review Safari O’Reilly getAbstract IBM AI Skills Academy
And what is more:
• Contract of employment
• Competitive compensation – salary range depending on your skills and experience
• Private medical care and life insurance
• Employee Assistance Program
• Sport charity & other networking groups
• Summer / winter camps for children
• Discounts with IBM employee badge
• Referral Bonus Program
• Home office option
• No dress code