Data Scientist - Risk & Fraud

🚀 Whatnot

Whatnot is a livestream shopping platform and marketplace. We’re building the future of ecommerce bringing together community shopping and entertainment. We are committed to our values and as a remote-first team we operate out of hubs within the US Canada UK Ireland and Germany today.

We’re innovating in the fast-paced world of live auctions in categories including sports fashion video games and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

💻 Role

In order to continue this growth it’s important that Whatnot remains a safe and trusted space to interact and transact. We’re looking for a Data Scientist with expertise in fraud and risk to detect and prevent these threats to our community. You will:

• Create rules and systems to enhance the full lifecycle of risk and fraud measurement. This can include: chargeback prevention refund abuse detection and reduction and measurement to capture the tradeoffs in reducing fraudulent and unsafe behavior on the platform

• Define and own the experimentation playbook for Fraud at Whatnot.

• Partner closely across the business to find improvements/opportunities and influence decisions using data science methodologies and tools.

• Build actionable KPIs create production-quality dashboards and notebooks to convey insights.

• Define and advance best practices to enable system-level solutions to reduce fraud and payment risk.

• Analyze the effectiveness of existing methods and partner with Machine Learning and Trust & Safety teams to develop better anti-fraud practices.

• Inform the engineering operations and machine learning roadmaps through analysis of marketplace user behavior and product trends.

👋 About You

We are looking for intellectually curious highly motivated individuals to be foundational members of our Data team! You will partner with our Engineering Product and Operations teams to systematically detect measure and action against fraud and other threats to Whatnot’s platform.

You should have strong critical thinking and analytical skills excellent communication abilities and a knack for working across teams in a fast-paced environment. The ideal candidate will be adept in navigating the data stack and able to support initiatives in all facets from analytics/data engineering and product analytics to machine learning ideally with previous experience within fraud-adjacent domains.

In addition to 5+ years of experience in the Data field you should have:

• 3+ years of experience in Data Analytics & Science supporting anti-fraud risk trust & safety or integrity problems.

• Excellent verbal communications including the ability to clearly and concisely articulate complex concepts to both technical and non-technical collaborators

• Bachelor’s degree in Computer Science Economics Statistics or a related field or equivalent work experience.

• Industry experience with proven ability to apply scientific methods to solve real-world problems on large scale data

• Ability to lead initiatives across multiple product areas and communicate findings with leadership and product teams

• Comfortability with data warehouses and big data technologies such as Redshift Snowflake Big Query Presto/Trino Athena Spark DBT

• Expert in using SQL for data analysis reporting and dashboarding

• Experience with a scripting language such as Python or R

• Aptitude and experience in applied statistical modeling and machine learning techniques

• Firm grasp of visualization tools interactive and self-serving such as business intelligence and notebooks

💰Compensation

For US-based applicants: $180000 - $230000/year + benefits + stock options

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level relevant prior experience skills and expertise. This range is only inclusive of base salary not benefits (more details below) or equity in the form of stock options.

🎁  Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical Dental Vision

• Work From Home Support

  • $1000 home office setup allowance

  • $150 monthly allowance for cell phone and internet

• Care benefits

  • $450 monthly allowance on food

  • $500 monthly allowance for wellness

  • $5000 annual allowance towards Childcare

  • $20000 lifetime benefit for family planning such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛  EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce.