Data Visualization Engineer

Job Title: Data Visualization Engineer
Job Location: Hershey, PA
This position is open to a 100% remote or hybrid.
This position is open for sponsorship.
Summary:
The Enterprise Data organization drives value for Hershey by providing high-quality, well-governed data to the Enterprise for analytics and decision-making.
The Data Visualization Engineer will be part of the Data Visualization Engineering team, engaging with Hershey Information Services partners, business stakeholders, and vendors to deliver enterprise-grade, best-in-class data analytics, and visualization solutions. This role will provide a solution delivery experience with a focus on the administration and optimization of BI environments for usability, performance, flexibility, testability, standardization, and automation.
The Data Visualization Engineer will act as a trusted advisor, providing guidance and leadership for complex projects and issues, offering insights and recommendations on best practices, including performance improvements. You will work with a diverse team of business analysts, data scientists, technical engineers, data architects, and project managers to deliver outcomes aligned with our business partner's strategy. In addition, you will report directly to the Sr. Manager of Data Visualization to ensure consistency and compliance of deliverables to frameworks and governance processes.
Major Duties/Responsibilities:
Time %
Summary of major duties:
1.
50%
Data Visualization Maintenance/Optimization:
Provide support, maintenance, and enhancements to self-service analytics platforms ensuring stability, quality, and performance. Resolved all incidents and requests for changes in a timely fashion.
2.
30%
Data Visualization Engineering Domain:
Develop data analytics and visualization skills within the Data Analytics community through knowledge sharing sessions, training, roundtables, etc. Drive self-service analytics adoption and foster a Data Culture across the company.
3..
20%
Data Visualization Engineering Solution Delivery:
Develop and deliver high-quality data visualization, reporting, and analytical solutions - adhering to best practice, privacy, and governance principles.
Specific Job Responsibilities:

• Provide full lifecycle BI platforms (Power BI, Tableau or Alteryx) administration (patches, updates, AD security, account management, capacity management, documenting processes) including the ability to work with data owners, solution managers, and report developers to support their needs following Hershey self-service best practices and guidelines.
• Perform administrative functions to ensure proper global settings configuration and provision of organizational resources in all aspects of Desktop and Cloud Services.
• Monitor server activity/usage statistics to identify possible performance issues/enhancements.
• Consult the business and project teams on the visualization and impacts on data requirements, while providing architectural designs, configurations, administration, and functional support.
• Develop complex analytical solutions, while maintaining the output performance.
• Lead offshore Application Managed Services team to provide daily production system and user support ensuring the delivery of resolutions within Service Level Agreements.
• Maintain the performance and optimization of certified reports/datasets and analytical solutions.
• Provide consultation to business users on various facets of Power BI, Tableau and Alteryx development, customer solution integration, infrastructure, APIs integration, etc.
• Model the standards and best practices established by Enterprise Data leadership, including change management and prioritization.
• Lead data literacy initiative by engaging with vendors to set up training schedules, facilitating sessions, and promoting self-service analytical tools adoptions across the company.
• Deploy and maintain Security Integrations with Enterprise Active Directory (AD), Azure AD, SAML, and other next-gen IdP (Identity Provider).
• Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or oral presentations using visual aids.
• Create rich Power BI visualizations, DAX queries and work with Power Query, M code language for data integration and transformation as per the business requirement.
• Install, configure, and maintain gateways, manage access provisioning to users.
• Contribute significantly to capacity planning activities, knowledge, and support of similar platforms at the enterprise level.

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:

• Experience designing, and developing data visualization, reporting, and analytical solutions.
• Working knowledge of agile frameworks
• Ability to manage multiple priorities, meet deadlines and produce quality results under pressure.
• Excellent analytical, decision-making, problem-solving, team, and time management skills. High energy self-starter, strong team player, change agent, and advocate.
• Excellent customer service skills. Ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
• Must be open to off-hour on-call support if required.

Leadership Competencies:
Strategic Thinking
Thinks strategically by clearly anticipating future trends, challenges, and consequences, creating breakthrough business strategies and plans to achieve a competitive advantage. Creates clear and compelling vision and strategy, translates strategy into business plan, and communicates strategic vision to employees.
Business Acumen
Leverages business judgment to shape strategy, based on understanding of operational, commercial, financial, and organizational requirements and capabilities. Understands the Hershey business units, regions, and functions, and the manufacturing, commercialization and market access of its products and services.
Drive for Results
Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results, establishes and communicates the priorities to others, and maintains own and others focus on achieving the important goals. Demonstrates persistence in removing barriers to achieving results and encourages others to do the same.
Prioritization and Judgment
Prioritizes and focuses on the right ideas, opportunities, issues, and projects. Develops decision criteria and considers benefits, costs, and risks of each decision and its immediate and long-range implications. Makes timely, sound judgments in uncertain and changing situations.
Influential Leadership
Leads and persuades others, within and outside of Hershey and without direct authority or formalized structure. Understands other's needs motivations, concerns, and positions. Establishes credibility with stakeholders and confidently influences their opinions and actions. Inspires and leads others to adopt common vision, achieve organizational change, and accomplish business strategies.
Partnership
Develops and maintains quality, long-term relationships and partnerships based on trust, transparency, communication, and credibility with key internal and external stakeholders to accomplish strategic objectives. Works to find common ground and mutually beneficial solutions to conflicts. Uses diplomacy and tact to diffuse high-tension situations.
Global / M&A Mindset
Thinks from a global / M&A perspective and understands market, regulatory, political, economic, and cultural differences across countries and regions and their interdependencies. Understands how stakeholders and teams work and communicate in other countries and regions and how to adapt behavior and strategy to ensure alignment with market and cultural differences.
Talent Management and Development
Defines and communicates performance standards and continuously raises the bar. Motivates employees to perform at their highest potential and achieve breakthrough results, holding individuals accountable for own actions, and recognizing individual contributions and achievements. Leads development of internal talent to meet the future needs of the organization.
Customer Focus
Builds a culture that strives to exceed customer needs and is creatively challenged by and responsive to customer experiences. Creates clarity within the organization of what successfully meeting customer needs looks like. Gives priority to customer needs and makes organizational adjustments based on continuously reevaluating how well customer needs are being met.
Minimum Education and Experience Requirements:
Education:

• Bachelor's in Computer Science, Data Analytics, or a closely related technical/engineering field
• Master's degree and/or related equivalent experience preferred.
• One or more business intelligence technical certifications are preferred.

Experience:

• 5+ years of experience in prepping, cleansing, modeling, analyzing, and visualizing data utilizing self-service data wrangling and report development software, much of which has been focused on working with cross-functional teams and enterprise-wide data management programs.
• 3+ years of solid experience in administration and management of Business Intelligence platforms including the configuration of governance policies, usage monitoring, and provisioning of licenses, capacities, and organizational resources.
• Experienced with Command Prompt and PowerShell scripting for automation utilizing Power BI APIs.
• Experienced with Compliance, Auditing, Data Privacy, Data Classification, Security, and Controlling Access.
• Experience in building solutions that monitor server activity/usage statistics to identify possible performance issues/enhancements.
• Knowledge of relational/non-relational databases e.g., Teradata, Snowflake, Databricks, Azure Data solutions, SAP Business Warehouse, or Hadoop.
• Excellent communication and presentation skills, with the ability to articulate new ideas and concepts to technical and non-technical partners.

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