Database Administrator

Design, implement and maintain databases. Install database management systems (DMBS). Develop procedures for day-to-day maintenance and problem resolution.

Key Responsibilities Run / Operations Support • Provide L2/L3 support for MS SQL Server databases and operational support in production, including incident, problem, and service request handling. • Perform investigations related to application and day-to-day business transaction related issues Incident & Problem Management • Analyze and resolve database-related incidents within SLA commitments. • Conduct root cause analysis (RCA) for recurring or critical issues and implement preventive actions. • Work closely with application and middleware teams to troubleshoot end-to-end issues. Change & Release Support • Support database changes, deployments, and patching activities in coordination with change and release management processes. • Review and validate SQL scripts to ensure performance efficiency and adherence to standards. • Assist in application process regression testing and post-release validation for database changes. Data Management & Security • Ensure data integrity, security, and compliance with client and organizational standards. • Support audit, compliance, and DR/BCP activities (including backup verification and restore drills). Documentation & Continuous Improvement • Maintain and update runbooks, SOPs, and knowledge articles for change and release operations. • Contribute to continuous service improvement (CSI) initiatives within AMS. • Share knowledge and best practices with junior resources and cross-functional teams. ________________________________________ Required Technical Skills • Strong hands-on experience with Microsoft SQL Server (T-SQL and Stored Procedures). • Experience supporting databases in production AMS or managed services environments. ________________________________________ Nice-to-Have / Additional Skills • Exposure to high-availability and DR solutions (Failover Clustering, Always On Availability Groups, Log Shipping). • Experience C#, VB.net, PLSQL • Knowledge of ITSM tools (e.g., ServiceNow) and ITIL processes. ________________________________________ Behavioral & Professional Skills • Strong analytical and problem-solving skills. • Ability to work effectively in shift-based or on-call AMS support models. • Clear and professional communication skills, both written and verbal. • Detail-oriented, with a focus on quality, stability, and risk mitigation. • Collaborative mindset, able to work with onshore/offshore and cross-technology teams. Additional Information: - The candidate should have minimum 1 year of experience in Microsoft SQL Server Administration. - This position is based at our Manila office. Minimum 1 year(s) of experience is required

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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