Database Administrator II

Who Are We?

M3 is a Top 150 Workplaces winner named by the Atlanta Journal Constitution! Employee-owned, family-oriented, and a great place to grow your career, our company-wide personal commitment to both clients and employees is simple: do the right thing and invest in long-term relationships. Together, we work to provide the highest standard of financial services and technology to deliver on our mission to drive hospitality company success. M3 helps make hospitality companies successful through technology that drives financial performance.

Our hotel accounting software is used and trusted by the biggest names in the hospitality industry. We are looking for talented professionals to join our team!

We're located in a beautiful and modern new building with the Headquarters in Gwinnett County, GA just off I-85. Our office is complete with an employee gym, bright, open work spaces, and games in the break room (pool, shuffle board, video games).

Compensation and Benefits: 

M3 offers a strong benefits package including 100% employer paid medical as well as dental, and vision for the employee and family; life, long and term disability, and Long Term Care insurance that the company provides free of charge; 401k with a 6% match; three weeks paid time off; discretionary profit sharing; a great culture, and competitive salary.  We are a certified Drug Free Workplace and Equal Opportunity Employer. 

Description Summary: This position’s main responsibility is to manage and maintain the company’s SQL Server ecosystem.  The DBAs write T-SQL queries, manage changes to customer databases, and ensure that backup protocols are followed.

Essential Duties:

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

• Perform administrative tasks on multiple enterprise databases across cloud and on-prem environments.
• Ensure all database servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO).
• Test backups to ensure we can meet the business’ Recovery Time Objectives (RTO).
• Troubleshoot SQL Server Problems as they occur (including after-hours and weekends) in relation to our in-house products.
• Develop data correction scripts using T-SQL.
• Configure SQL Server and third-party monitoring utilities for critical alerts to the DataOps team.
• As new systems are brought in-house, implement “Full” and “Transactional log” backups, and mirroring.
• Install and configure new SQL Servers.
• Verify database change requests provided by other departments.
• Query optimization, including regular tuning of indexes.
• Update documentation related to our processes.
• Designing tables and Stored Procedures.
• Using Profiler traces to troubleshoot queries.
• Pro-actively Identifying SQL Server reliability and performance issues.
• Keep up-to-date on upcoming SQL Server product releases.
• Other duties as assigned.

 Education/Training/Experience:

• 3-5 years of experience in a directly related position.
• Bachelor’s Degree in IT, MIS or Computer Science highly preferred, or an equivalent combination of education and experience.
• 1 Year of experience handling On-call troubleshooting with SQL Server.
• Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, Access, PowerPoint).
• Specific certifications and trainings adding to the global experience of this profession are welcomed and desired.
• Must have strong written and verbal skills in English and ability to communicate effectively.
• Must be able to build and maintain positive business relationships with co-workers and other business contacts.

Physical Requirements:

• Ability to sit and/or stand for extended periods.
• Ability to perform work on a computer for extended periods.
• Ability to work in the office regularly, or pivot to working at home should emergency situations arise.
• Ability to travel in representing the company’s interests required.
• Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
• Ability to bend and lift up to 25 lbs.