Database Engineer, Remote

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

Job Title: Database Engineer

LivePerson is growing fast, and we want our technology to keep up. We've formed a team that evolves our database and data storage systems and how they're used by application teams so we can scale faster than ever before. We're looking for a Database Engineer to help define how we accomplish this goal, and to help us achieve it.

You will:

• Understand the design and architecture of new and fault-tolerant cloud-based databases, and how we redesign existing systems
• Participate and collaborate with the team taking ownership of the most intellectually parts of solutions and create bar-raising solutions
• Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root-causes and propose solutions
• Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed
• Work with database clients to improve their use of databases (e.g. improve queries, evolve data models)
• Advocate for solutions that help teams launch quality software without compromising delivery speed

You have:

• 5+ years of experience building successful production software systems
• Experience configuring any of the following database systems: MySQL, Cassandra, Couchbase, Elasticsearch
• Experience configuring and administering BI database system like Vertica is ideal. Not required
• Experience managing database systems in a hybrid cloud (on-premises & public cloud)
• Familiarity with distributed event streaming platforms, especially Kafka
• Familiarity creating architectures that scale with volume and are fault-tolerant
• Experience with distributed persistent systems & asynchronous messaging
• Experience tuning distributed systems to improve their performance under increasing volumes of traffic
• Experience working in a fully remote environment with people across the globe
• Relevant certifications is plus (e.g AWS Certification, Google Cloud Platform Certification)
• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.

Benefits:

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.