Dataflow Sustainment Engineer Level 3

Dataflow Sustainment Engineer Level 3
Position Summary
DarkStar Intelligence is seeking Dataflow Sustainment Engineers to provide cross-domain software engineering support to over 40 system domains.
Location: Annapolis Junction, MD
FLSA Status: Full-Time
Security Clearance Level: Top Secret/SCI with Full Scope Poly
Citizenship: Applicants must be U.S. Citizens.
Position Type: On-Site
Primary Duties and Responsibilities

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution of cross-domain solutions.
• Provide problem identification, diagnosis and resolution of problems.
• Provide support for the communication of status to agency management and internal customers.
• Provide support for the system and hardware problems and remains involved in the resolution process.
• Ensure proper performance of tasks necessary to ensure the most efficient and effective execution of the contract.
• Utilize expert communication skills needed to direct the skilled technical resources and report on the technical progress, issues, and problem areas, as well as write and review technical documents.
• Preliminary Root Cause Analysis.
• Analyze quarantined data for change recommendation to Policy team or Filter team.
• Assist with any ticket that DFE1or DFE2 cannot resolve.
• Upgrade systems to new versions.
• Document all changes to systems.
• System Replacement.
• Close or escalate tickets.
• Manage TO3 Personnel.
• Determines and nominates outstanding achievements of the team members for spot award.
• Report to Program Manager.
• Maintain Daily Status Reports.
• Maintain Monthly Status Performance Statistics.
• Manage Ticket Queue.

Minimum Qualifications

• Current Top Secret/SCI w/Polygraph
• Eligibility requires meeting the specified experience and education criteria for each level.
• Required Experience Level 3:
  • Certification DoD 8570 Compliance IAM Level 1 is required.
  • Twelve (12) years’ experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • Five (5) years of Linux and three (3) years of NiFi experience is desired
  • Required Education Level 3:
    • Bachelor’s degree in a Technical, Math or Business discipline from an accredited college or University may be substituted for four (4) years’ experience.