DaySpring Digital Commerce Operations Specialist

DaySpring, a subsidiary of Hallmark Cards, is a leading marketer and distributor of Christian products and gifts. DaySpring products are sold in Christian retail stores, mass market and internet retailers, card and gift stores, and other outlets in the United States and 60 countries worldwide. Through Mary & Martha, DaySpring's Direct to Sales company, we offer independent consultants an opportunity to build a business, build others and live out their faith. Based in Siloam Springs, Arkansas, DaySpring employs over 200 people, offers more than 6,000 products, and touches more than one billion people annually.

Our vision: "We want to see every person experience and express the life-changing message of God's love."

DUTIES AND RESPONSIBILITIES• Optimize and execute day-to-day digital commerce operations, including website administration, content management systems, customer engagement methods and supportive processes. 50% Daily• Drive digital commerce efficiency, scalability, and growth by collaborating with stakeholders to obtain market research and data, reviewing KPIs, identifying areas for improvement, and building action plans to improve performance. 25% Daily• Support implementation and sustainment of digital change initiatives and digital product launches - through training, communication, technology, and guidance. 25% Weekly• Perform any other related duties as required or requested.

BASIC QUALIFICATIONS

You must have this to be considered for this role:• Bachelor's degree or 4 years of professional technology experience.

PREFERRED QUALIFICATIONS

You will stand out if you have these:• Experience in project management• Ability to thrive in an action-oriented, highly collaborative environment with a high-volume workload, often requiring short turnaround times.• Desire and aptitude to foster good working relationships with internal and external customers.• Solid organizational skills, ability to work effectively under deadlines, and manage multiple priorities at once.• High attention to detail and strong analytical and critical thinking skills.• Skill to critically analyze data and provide data-driven solutions for consumer engagement, .com business objectives and processes.• Curiosity for identifying problems and knack for developing solutions.• Strong personal initiative and flexibility.• Intermediate Excel skills• And understanding of and appreciation for the DaySpring mission.

NOTE: this position is based in the Northwest Arkansas region. And while there is hybrid schedule flexibility, it is not a role that can be performed remotely.

BENEFITS

In addition to competitive salaries (and bonuses to eligible employees), our comprehensive benefits package reflects the values and culture of our company while supporting the needs of our team members.• Comprehensive and affordable medical, dental and vision plan• Flex Spending for health care• Company-paid life and disability insurance• Employee Savings Plan - 401(k) with company match• Profit Sharing Plan• Wellness Reimbursement• Paid time off program (PTO) combining vacation, illness and other absence into a generous bank of time and 8 paid holidays• Employee Assistance Program• Adoption assistance program• Opportunities to further develop your skills and education• Company-sponsored volunteer opportunities plus paid time off for volunteer work• Company-paid holidays (8 annually)• Tuition assistance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)