DB Client Manager - (Work from home)

Our story

At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.

Alight is Looking for a Defined Benefit Client Manager

As someone with a developed problem solving mentality and expert knowledge, you will be working on the most complex tasks that impact the lives of thousands. You will have the opportunity to manage projects by delegating work and coaching members. You will also regularly be communicating and updating the client while being accountable for the successful delivery of their products. You will get to do all of this while interacting and working in-person and virtually with colleagues from our offices all over the world.

Your Impact as a Defined Benefit Client Manager

• Problem solves the most complex tasks channeling past experiences while constantly having a solutions-oriented mindset
• Manages the operations of a client team through developing talent and delegating work
• Identifies, plans, and manages process improvement projects to create year-to-year efficiencies
• Communicate regularly with client on all aspects of daily operations
• Use expert knowledge of DB to regularly think of solutions and interpret complex client requirements
• Accountable for successful delivery of all requirements through project management and leveraging team members for top client satisfaction

Knowledge and Expertise

• Proven analytical abilities - attention to detail and working with complex data
• Ability to be solutions oriented and being able to report out data to stakeholders
• Expert knowledge of DB and Alight's (or equivalent) systems
• Proven experience coaching and developing talent
• Effective communication and influencing skills - internally and externally - on both domain and technical matters
• Advanced management and organizational skills with ability to adapt to change

Education

Bachelor's degree (business context preferred) or equivalent work experience required

3+ years in DB and a variety of team experiences

3+ years of coaching and leveraging work through others

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $35,600.00/year (for full time employees) and the estimated maximum base salary for this role of $88,300.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.