Deal Desk Manager

Amplitude is the pioneer in digital optimization software. More than 1,400 customers, including Atlassian, Instacart, NBCUniversal, Shopify, and Under Armour rely on Amplitude to power their digital products. Amplitude makes product data accessible to every member of an organization, empowering them to make data-driven decisions that fuel faster product innovation and growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive. 

About The Role & Team

As a Deal Desk Manager you are responsible for supporting our Quote to Order Process.  You sit at the intersection of Sales, Legal, Finance, and Accounting, acting as a strategic advisor, managing deal flow and driving sustainable growth while minimizing sales cycle times.  You are a sound business thinker with excellent communication and collaboration skills and thrive in a fast-paced dynamic environment.

• Engage on deals as a partner, advisor, and approver. You will drive velocity and accountability in a quote to cash process.
• Partner with the Revenue Accounting team to review or address revenue recognition concerns for non-standard deal structures.
• Consult with the Legal Team to work through non-standard terms or commitments, and mitigate legal risk.
• Remove blockers in our paper process. You are constantly exploring ways to drive better velocity, standardization, and predictability in our quote to order process.
• Build and deliver cross-training to increase sales efficiency and effectiveness across the organization.
• Lead with recommendations for both deals and overall process.
• Lead strategic projects to drive efficiency and scalability in our business. Examples of projects include improving our auto-renewal process, and representing Deal Desk in the NPI process.

You'll be a great addition to the team if you have:

• 5-10 years of Deal Desk or Strategic Operations experience.
• You find working on deals energizing and exciting.
• Your favorite part of the job is working with Sales.
• You are detail oriented and can anticipate and act on issues before they become problems.
• You have a working understanding of ASC 606 and contract review.
• Experience with Salesforce CPQ is a plus!

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a generous parental leave, a subscription to Modern Health, and a generous Learning & Development stipend. 

The Product: Amplitude is a digital optimization system – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers  companies to thrive in the digital era. 

Other fun facts about Amplitude: 

• Amplitude is a tech company to bet your career on in 2021, according to Business Insider.
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• Amplitude is the #1 product analytics solution according to G2.
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
• We’re a global and fast-growing team! We’ve hired more than 300 people in 2021 and have operations in San Francisco (HQ), New York, Amsterdam, London, Paris and Singapore.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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