Dealer Services Specialist

Upgrade, Inc. · Orange County

Company

Upgrade, Inc.

Location

Orange County

Type

Full Time

Job Description

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America. We have delivered over $21 billion in affordable and responsible credit over the last 5 years. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1500 talented and dedicated professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.


About the Role:

The Dealer Services Specialist will be responsible for onboarding franchise and independent dealerships by communicating with dealers interested in doing business with Upgrade Auto Finance. This role will help expedite the dealer signup process by reviewing, preparing, and collecting needed documents to complete signup packages in preparation for approval. Specialists can expect an enjoyable culture with like-minded individuals within the Indirect Auto Finance team in a high-paced environment.


What You’ll Do: 

  • Prepare Dealer Packages to ensure all required documents and information is included and ready for underwriting
  • Work closely with the Dealer Development Managers (DDM) to expedite the Dealer Sign-Up process
  • Respond and address needs of Dealer via email or telephone
  • Maintain Dealer information in VQ and SalesForce where applicable and when necessary
  • Additional tasks and responsibilities may be assigned related to Dealer Maintenance and Management

What We Look For:

  • Experience in SalesForce and MS Office, particularly Excel and Word.
  • Effective written and verbal communication with internal teams and external Dealer customers. 
  • Ability to adapt to and work effectively within a constantly changing environment.  
  • Excellent customer service and problem-solving skills required.
  • Experience in onboarding or support for Franchise and Independent Dealers.

What We Offer You: 

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives
 
The compensation range of this position in Orange County, CA is USD $25 - $30 hourly, plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.
 
Upgrade has different base pay ranges for different work locations within the United States and Canada, which allows us to pay employees competitively and consistently in different geographic markets. The range could vary depending on what ultimately is determined to be the candidate’s primary work location. 
 
Notice to California-based Candidates for Employment. This California Candidate Privacy Notice is intended to provide information about how Upgrade collects and uses personal information to California consumers who apply for employment with Upgrade If you are employed by Upgrade, refer to the Employee Handbook for additional information. For any questions about this notice, please contact [email protected].Personal Information Upgrade Collects:Identifiers Including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Characteristics of protected classifications under California or federal law, including demographic information and other personal information obtained during the application process, such as gender, race, national origin. Professional or employment-related information, such as salary/compensation and benefits packages, other relocation or job preferences, prior background, experience, skills, and other information in support of your application, reference information, other information obtained through background checks, including employment, credit, and criminal history. Education Information. Any other information you provide as a part of  recruitment, job application, or interview process. Purposes for Collecting Personal Information:To consider qualifications, skills, and interest for employment. To communicate with you during the recruitment and interview process. To conduct background checks and verify your information if you are offered employment. To provide compensation, including payroll, and  administer stock options and benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To improve recruitment and interview processes and  ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements including state and federal company reporting obligations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Explore More

mobile banking and payment Jobs fin tech company that Jobs upgrade is a fin Jobs provides affordable and responsible Jobs credit to everyday consumers Jobs More Jobs at Upgrade, Inc. Jobs in Orange County
Apply Now

Date Posted

06/20/2023

Views

5

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Sales Event Planning Specialist - Western Digital

Views in the last 30 days - 0

Western Digital is seeking an experienced event planner to join their team The role involves planning organizing and executing sales events negotiatin...

View Details

SAAS Application Manager - Kaizen Analytix

Views in the last 30 days - 0

The job posting is for a SAAS Application Manager with extensive experience in managing maintaining and administering SAAS applications The role invol...

View Details

Sales Support Manager - Alleviate Financial Solutions

Views in the last 30 days - 0

Alleviate a rapidly growing debt relief company is seeking a Sales Support Manager to join their dynamic team in Irvine CA The role involves providing...

View Details

Talent Acquisition Administrator - Alleviate Financial Solutions

Views in the last 30 days - 0

Alleviate Financial Solutions is seeking a Talent Acquisition Administrator to join their team The role involves managing job postings enhancing Linke...

View Details

Head of Sales - Alleviate Financial Solutions

Views in the last 30 days - 0

Alleviate a fastgrowing debt relief company is seeking a Head of Sales to drive revenue growth and foster strong client relationships The role involve...

View Details

Quality Engineer, RM & Pre-Production - ARC'TERYX

Views in the last 30 days - 0

Arcteryx is seeking a Quality Engineer with 3 years of experience in manufacturing preferably in the apparel industry The role involves developing and...

View Details