Debit Card Specialist, TransFund

BOK Financial · Tulsa, OK

Company

BOK Financial

Location

Tulsa, OK

Type

Full Time

Job Description

Req ID: 69231

Job Location: BOK Tower Tulsa OK

Areas of Interest: Professional

Colorado Base Salary Range: Not Available

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states - Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies

Bonus Type

Formula Based

Summary

If you are looking for a role that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you!

Job Description

The Debit Card Specialist, TransFund is a subject matter expert on Visa and MasterCard rules and regulations and primarily responsible for performing complex investigations to assist 350+ financial institutions. The position coordinates with financial institutions to identify, analyze, and resolve process problems. Responsible for documenting and providing proper justification communicated to the Network processor in resolving issues

Team Culture

You will serve unique and individualized needs for our client accounts, while operating within defined policies and procedures. Your strategic thinking will help you create efficiencies to meet client needs and reduce potential errors. You aspire to deliver world class service to our internal and external customers.

We achieve more together by being involved, committed, and collaborative. We respect, honor and praise one another for a job well done. We celebrate each other's wins, big and small.

How You'll Spend Your Time

  • You will serve as a front-line consulting resource for functionality of primary processing applications. You will offer specialized expertise for numerous participants using Visa and MasterCard rules and regulations. You will serve as subject matter expert source for industry knowledge and research new industry products, practices and regulations.
  • You will analyze transactions and approve/decline adjustments. You will provide guidance and instruction to third party processors. You will initiate adjustments and complete quality review of documentation for participants.
  • You will complete daily investigations and analysis of acquiring banks transmittal reports (400+ financial institutions) to determine mode of entry for charge back eligibility. You will contact customers, merchants and acquiring banks for details to determine course of action.
  • You will evaluate and analyze incoming OCCU charge backs; make decisions whether or not charge backs should go through arbitration, compliance filing, or be charged off. You will complete source documents and prepare supporting documentation for case filing or charge offs.


Education & Experience Requirements

Required level of knowledge is normally acquired through completion of an Associate's Degree in Business and 4+ years related experience in debit card servicing or equivalent work experience of 8+ years. Thorough knowledge of accounting principles and practices.

Working Conditions & Physical Requirements

Office - Occasional Travel

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!
Apply today and take the first step towards your next career opportunity!

If you are interested in a career with BOK Financial text "BOKF" to 25000 to engage with Olivia our virtual recruiting assistant.

BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact [email protected] with any questions.

Date Posted

08/11/2022

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