Debit Card Support Specialist

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions - 1

Job Location - Glen Allen, VA, 22546 (Remote)  

Job Description -

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

• Basic understanding of VISA rules/disputes
• Excellent communication skills, including writing, editing, proof reading, and speaking
  • Ability to lead projects independently.
  • Ability to address audiences of varying sizes internally and externally
  • Ability to exercise sound business judgment
  • Working knowledge of generally accepted business practices for internal communications
  • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
  • Ability to handle multiple tasks with attention to details
  • Flexible, able to adapt to change and comfortable with ambiguity.
• Previous debit card fraud experience/understanding
• Previous Reg. E dispute experience.

Regards,

Praveen Kumar,

Sr. Recruiter

ZILLION TECHNOLOGIES, INC 

Email: praveen(at)zilliontechnologies(dot)com 

Direct: 571- 814-3745

Website: www.zilliontechnologies.com 

Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.