Default Reporting Manager

The Loan Administration team powers all of the operations required to keep Valon running smoothly. From onboarding loans to handling insurance and processing payments, the Loan Administration team ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes.

The primary responsibility of the Default Reporting Manager is to provide subject matter expertise in all areas of Default Reporting, Invoice Management, and Investor Claims. The Default Reporting Manager will help oversee the execution of company procedures and policies through analysis, identifying trends, and developing remediation solutions in instances of non-compliance.

• Work closely with department management to plan, develop, organize, and implement process improvements
• Research, analyze, and decipher corrections to borrowers’ credit reports from indirect/ direct dispute.
• Review acquisitions & transfers of loans to ensure accurate boarding of  Corporate Advance data 
• Maintain currency on Investor Guidelines and trends concerning the Expense Reimbursement and Default Reporting.
• Actively participate in identifying process improvement opportunities within the department.
• Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies.

• Minimum of 8+ years of professional experience with increasing leadership responsibilities with an emphasis on mortgage servicing including Default Reporting, Invoice Management and Investor Claims
• Minimum 7 years’ experience with emphasis on GSE compliance, CFPB Guidelines and Default Reporting file submission
• Minimum of 5+ years of Supervisory or team lead experience.
• Experience managing, leading and coordinating projects, activities, and resources preferred.
• Strong working knowledge of industry regulations strongly preferred
• MSP (Mortgage Servicing Platform) experience is strongly preferred.
• Expert level working Microsoft Office software applications (specifically Word, PowerPoint, Access, andExcel).
• Excellent decision making ability
• Ability to solve complex problems and provide solutions to difficult issues
• Proven success collaborating with others outside of the business unit

• Minimum of 8+ years of professional experience with increasing leadership responsibilities with an emphasis on mortgage servicing including Default Reporting, Invoice Management and Investor Claims
• Minimum 7 years’ experience with emphasis on GSE compliance, CFPB Guidelines and Default Reporting file submission
• Minimum of 5+ years of Supervisory or team lead experience.

• Medical, dental, and vision insurance plans
• 17 vacation days, 5 sick days, and 11 paid company holidays
• Monthly lunch stipends (groceries qualify!)
• Commuter benefits
• PC laptop